Ressenyes de Bisley Direct

HI, Thanks for the lovely review and thanks for being a returning customer, we really appreciate your kind words, Take care, Team Bisley

Hi, Thanks for the five stars for excellent service received, fab news! We'll keep our eyes open for a return visit :) Take care and have a great week, Team Bisley

Good morning, Thanks for the five stars! Glad to know service received was very good, the team appreciate the feedback. Have a fab weekend, Team Bisley

Hello Judith, Many thanks for taking the time to review our standard of Customer Service today. It really is appreciated and has given us a chance to take some time to reflect on the many and varied emails we, as a team, send out to customers, including you. We’ve had a look at your email trail and can see how Bisley communicated with you throughout and we know that we sent you emails informing you of where your order was in our system throughout the process although we didn't receive your replies to these, sorry. We now have our IT team looking to see where your responses are to check if there’s some kind of filter, internally, taking them away. As soon as you emailed us direct, we responded immediately but we do appreciate that you expected to hear from us earlier and, although you Googled our email address, we are easily accessible through our Bisley Direct website where there’s a form and a telephone number in order to help you. We have just checked our website and can confirm this with the link below:- https://www.bisleydirect.co.uk/contact/ We’re sad to know that you no longer wish to support Bisley and, as a fellow Welsh business owner, you felt that by giving us this review was the way forward in expressing your feelings. As you can see from our previous FEEFO reviews, so many other customers are delighted with their Bisley experience and we have numerous customers returning again and again. We are extremely proud of our British heritage and that our Head Office, alongside our steel and wood manufacturing facilities, is based in Wales enabling us to employ locally as well as nationally. We would have loved to have been given a chance to address any issues directly with you rather than through a public third party but hope that we have someway been able to address your issues with our Customer Service communications. Do take care and have a great week, Team Bisley

Hello, Thank you for the stars! Have a great day! Team Bisley

Hello Stephen, Thank you for your review. Glad you are happy with the sturdiness of our products and delivery service. Have a lovely day. Team Bisley

Hi, Thanks for the 5 stars! The team really appreciate seeing them and knowing service received was excellent :) Best wishes, Team Bisley

Hi, Thanks for the 5 stars! Great to know you think the choice available and service received was excellent, the team appreciate your kind words. Take care, Team Bisley