Thank you for pointing that out. Will add that as a note to the product description.
Data de la compra: 26/02/2022
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Client de confiança
Verficada per Feefo
4 years ago
Not very good as I ordered 2 items. When they hadn't arrived I sent an email to fine out when they would be delivered only to be told they were not in stock and I should have received an email to...
Llegeix més
Michael
Beechfield Healthcare
4 years ago
I checked on the status of the items that were in your order so that I could find out what happened. We have shipments arriving on a daily basis and we know when to mark products in stock and out of stock on the website. In this instance, our shipment which contained your products was not allowed to dock as the port (in Antwerp) was full. We were duly informed - 10 days later, hence the issue with completing your order. Covid has played havoc with supplies of products all over the world.
Yes, I agree with you, it is annoying but we have been working hard to do our best in such demanding circumstances.
Yours sincerely,
Michael O'Brien
Ressenyes sobre un producte
Michael
Beechfield Healthcare
4 years ago
I can assure you that this was an isolated event. If ever you urgently require specialist mobility products please call our customer service team on 0818 989 353 or email sales@beechfieldhealthcare.ie and request that they call you.
Yours sincerely,
Michael O'Brien
Product selection is very good and description online informative of product.
Ressenyes sobre un producte
Data de la compra: 22/02/2022
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Geneviee Mooney
Verficada per Feefo
4 years ago
Què Geneviee Mooney va dir sobre Beechfield Healthcare:
Communicate. I was left waiting two months for delivery with no word.
Michael
Beechfield Healthcare
4 years ago
Genevieve,
I'm really sorry about the long delay in delivering your order and not communicating with you to that effect. Due to Covid, supply chains have been badly affected all over the world and this in turn has led to long delays in getting stock into the country.
Again, sorry for any inconvenience caused.
Yous sincerely,
Michael
Ressenyes sobre un producte
Michael
Beechfield Healthcare
4 years ago
Genevieve,
I'm sorry it does not meet your expectations but we've not received any complaints about the rollator before. We do have other rollators currently in stock - https://www.beechfieldhealthcare.ie/walking-aids/rollators.html
Please call the customer care team on 0818 989 353 and they will talk you through the rollators we have.
Rgds,
Michael
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
