Amazing to hear this! Thank you for taking the time to leave a review Tendayi, we hope to hear back from you again soon!
Ressenyes sobre un producte
Data de la compra: 06/01/2023
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Client de confiança
3 years ago
Terrible aftercare
Customer Service
B Couture London
3 years ago
We do apologise for the product quality, we hope that this does not affect your decision to purchase from us again in the future.
Ressenyes sobre un producte
Data de la compra: 31/12/2022
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GL
Grant Latham
3 years ago
Què Grant Latham va dir sobre B Couture London:
Still waiting for my parcel over 3 weeks yodel are rubbish
Customer Service
B Couture London
3 years ago
Hi Grant,
Thank you for your review. We are sorry to hear that your order was delayed.
I have looke di nto this and I can see that the reason this order was delayed was due to the address being input incorrectly when you placed the order. As we do not see the customers address due to this automaticallly syncing to our couriers platform this is not picked up befor being despatched form us. Due to this I can see that thsi was returned to the sender.
I can see that you have also now contacted us and the address has been updated and the order resent out to you. The tracking is showing that this due to arrive to you today 10/02/23.
Kind Regards
B Couture London
Hi,
Thank you for your review, we are sorry to hear that your set sizes did not match. Please send a photo of the set across to info@bcouturelondon.com and we can look into this and get this rectified as quickly as we can for you.
We apologise for the delay in replying to th eemails, we had a large back from christmas and we worked through these as quichky as we could.
Kind Regards
B Couture London
Unfortunately my daughter received the wrong size pjs for my Xmas and because no one would reply to her she ended up having to order again. So although she wasted money on the first set as they don’t...
Llegeix més
Customer Service
B Couture London
3 years ago
Hi Jodie,
Thank you for your review. We are sorry to hear that you received a faulty/mislabelled set of pjs first. Please could I ask that you send us an email to info@bcouturelondon.com with the best contact number to call you on and we can look into getting the faulty set refunded for you. I am not able to locate both orders so just need both order numbers from you.
We apologise for the delay in responding to the emails, we had a large back log and we worked as quickly as we could to get through them all.
Kind Regards
B Couture London
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
