Ressenyes de AXA Insurance - Ireland

Good Afternoon Thank you for taking the time to leave your feedback. We are sorry to hear you were disappointed that we were unable to reduce the price of your renewal any further than we quoted. I can confirm that my colleague who spoke to you regarding your renewal was correct. they advised you the price issued was the best price we could offer this year and that was the case this time. Our agents would always try their best to get you the most competitive cover and premium, unfortunately this year we have been unable to reduce your premium any further. We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us. Kind Regards Sinead Feefo Coordinator

Good Afternoon, We appreciate the time you have taken to provide feedback. I am sorry to hear you were unhappy with your recent interaction with our team. Upon reviewing your policy I can see that due to limited access online via MYXA as your policy was in the renewal cycle the change would have been unavailable online. However I can see that this was escalated and agreed with a manager and cover was agreed with you, this was then followed up by a call to you from our team to confirm car was collected the following morning so your cover was not impacted. We value your custom and look forward to being of service to you in the future. Kind regards Sinead Feefo Coordinator