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Ressenyes de AXA Insurance - Ireland | Opinions d'atenció al client per a | https://www.feefo.com/reviews/axa-ireland Feefo

Mostrant 147,169 ressenyes

Client de confiança

Verficada per Feefo

9 years ago

Low price

Good but not flexible with payment days has to come out of the bank on 1st of the month unlike alot of oter company's

Client de confiança

Verficada per Feefo

9 years ago

Poor quality communications. Excessively high premiums

Recently I recent a letter from Axa conforming my renewal had been set up by Direct Debit. However, I paid my premium in one lump sum. When I rang to clarify this, I was given no explanation for the...

Llegeix més

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Eoin,

Thank you for your comment. We value the feedback received from our customer as it helps us to offer better service.

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result. At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

As regards the communications, please accept my apologies for the lack of an explanation. Your policy was renewed by direct debit last year and the letter issued to you was to advise that we would renew it by direct debit again this year unless we were advised otherwise. Our representative should have clarified this when you were speaking with them.

Kind Regards,

Paul

Trusted Customer

Verficada per Feefo

Monaghan

9 years ago

Què Trusted Customer va dir sobre AXA Insurance - Ireland:

The lady I dealt with in the Monaghan branch was excellent highly recommend her

Client de confiança

Verficada per Feefo

9 years ago

I have been with AXA many years and, in general, am happy with the service they provide. However a number of things frustrate me. 1. No explanation for the continued annual increase in my premium...

Llegeix més

Client de confiança

Verficada per Feefo

9 years ago

Satisfied

Very good service

Client de confiança

Verficada per Feefo

9 years ago

Quite good value considering the market. Had to call back 2 weeks after I sent in documents as they hadn't contacted me or sent out my disc.

Client de confiança

Verficada per Feefo

9 years ago

Good service but expensive

Very good and friendly service in the Raheny office but price still to high in my opinion

Trusted Customer

Verficada per Feefo

Ireland

9 years ago

Què Trusted Customer va dir sobre AXA Insurance - Ireland:

Great to deal with on Saturday

Great to deal with just make it so easy

Client de confiança

Verficada per Feefo

9 years ago

Dreadful. Wouldn't even take a penny off despite having 2 policies up for renewal. I ended up moving the volvo. Got it for nearly 300 cheaper with chill. I will move the Renault next year if you...

Llegeix més

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Hi Paddy,

Thank you for your comment　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards.

The majority of customers across all companies are seeing price increases as a result. At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,

Erika

Client de confiança

Verficada per Feefo

9 years ago

I have a full clean drivers license and full no claims bonus, I hv never been in an accident nor claimed on my insurance and my policy was 50% more expensive this year

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Katherine,

Thank you for your comment　Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result. We know that you have never claimed from AXA, but the price increases must be applied across the market as a whole.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,

Paul

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