All staff I spoke with were very helpful and knowledgeable. Excellent service all round.
Customer Service Team
Aspire Money
10 years ago
Thank you James, for taking the time to provide us with your review of our service at Aspire Money Limited. We will make every effort to assist you through your application process. All our employees go through ongoing training and development to ensure that you always receive assistance from skilled and knowledgeable individuals.
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Trusted Customer
West London
10 years ago
Què Trusted Customer va dir sobre Aspire Money:
Efficient
They seem quite efficient although they need to improve their phone line quality. It very much sounded like an annoying sales call from India, which nearly made me terminate the call
Customer Service Team
Aspire Money
10 years ago
Hi Stephen, we appreciate and value your feedback as this gives us an opportunity to improve our service levels.Thank you for taking the time and providing us with your review of our service at Aspire Money Limited. We aim to provide you with the best customer journey by making our process as quick and hassle free as possible.
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Client de confiança
10 years ago
Quick, easy and friendly service. Although I got a few phone calls daily, even after I had booked n appointment with a loan broker. But nonetheless, they were great.
Customer Service Team
Aspire Money
10 years ago
Thank you for taking the time and providing us with your review of our service at Aspire Money limited. We like to follow up with our customers to see how you are progressing with the application and if you need any further assistance. We are pleased that that you have enjoyed your experience with us and that we were able to assist you.
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Client de confiança
10 years ago
Quick and easy, helped with any questions I had
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Client de confiança
10 years ago
Steph who was my helper in sorting out my loan was more than happy to help, I was really nervous about going in for the loan and she calmed me down as was a good help to be there and listen. Steph...
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Trusted Customer
Hull
10 years ago
Què Trusted Customer va dir sobre Aspire Money:
Efficient, friendly, no hidden surprises.
From the moment of my first contact, the whole process was prompt and friendly. Above all, everything was explained in simple terms, from the DPA issues to the repayment schedule and everything in...
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Customer Service Team
Aspire Money
10 years ago
Hi Wayne, thank you for taking the time and providing us with your review of our service at Aspire Money limited. We aim to provide our customers with the best possible customer journey which is quick and hassle free and we want our customers to be confident that they are dealing with a company where the fair treatment of it's customers is central to it's corporate culture therefore all our employees go through ongoing training and development to ensure that you always receive assistance from skilled and knowledgeable individuals. Our employees will make every effort to assist you through your application process and are at hand to answer any queries you may have. We are glad that you have enjoyed your experience with us and we are pleased that we were able to assist you.
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Client de confiança
10 years ago
Great service no fee payable i would recomend this company
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Client de confiança
10 years ago
Great and friendly service
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Client de confiança
10 years ago
TOO LONG PROCEDURE
I found the process very long and drawn out especially in relation to the guarantor. Why were funds sent to guarantor who was NOT borrowing? What if the guarantor had decided to keep the loan instead...
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Customer Service Team
Aspire Money
10 years ago
Thank you for taking the time and providing us with your review of our service at Aspire Money Limited. We aim to complete the application as quickly and hassle free as possible however each lender may have further requirements before providing you with the funds. Once you and your guarantor have been approved, the funds are paid into your guarantor’s account by the lender. This is done to protect your guarantor against fraud and to make sure they are aware of what is going on.
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Trusted Customer
Dudley
10 years ago
Què Trusted Customer va dir sobre Aspire Money:
Awsome
Great service quick simple and helpful.
Customer Service Team
Aspire Money
10 years ago
Hi Samantha, we are glad that you have enjoyed the service you have received from us at Aspire Money Limited and we would like to thank you for taking the time to provide us with your review of our service and giving us the opportunity to assist you.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
