Items not delivered and I have contacted customer service twice and had no response. This does not make me want to order again or recommend to other people/friends
Shelley
Another Sunday
14 days ago
Hi,
So sorry to hear you haven't been satisfied with the service!
We take matters like this really seriously as we are growing independent brand - We have checked your order and it is out for delivery today.
We have also taken the matter up with Evri.
Again we apologies for the inconvenience and we hope you love your purchase!
Thanks
AS Team x
I give a low score for the service as I had to pay for postage to receive and to return, this would put me of buying from them in future.
Shelley
Another Sunday
14 days ago
Hi,
We are so sorry you were not happy with the delivery and return charges - Unfortunately we are an independent growing brand and we are not able to absorb those charges at the moment. We do try and ensure that we are offering the best prices & quality for our styles to help counteract these charges.
We hope you shop with us again and please let us know if there is anything we can do to help going forward.
Thanks
AS Team x
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
