Alton Towers Holidays ja no és un client actiu de Feefo
Mostrant 15,891 ressenyes
Client de confiança
Verficada per Feefo
5 years ago
Good customer service
Needed to postpone our trip. Left my details on site. Received email to confirm with timeline to respond. Next day received two calls (first one I missed) to rebook, the customer service agent was...
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Client de confiança
Verficada per Feefo
5 years ago
Odd that you can't buy the park and hotel tickets together.
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Client de confiança
Verficada per Feefo
5 years ago
So helpful
We had to change our original booking because of Covid restrictions. I found the service very easy to use and the telephone representative extremely friendly and helpful.
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Miss Hodges
Verficada per Feefo
5 years ago
Què Miss Hodges va dir sobre Alton Towers Holidays:
Lack of communication and listening to my needs
I had a series of 6 seperate phone calls regarding the rebooking of my break. The person I was speaking to wasn’t listening to what I wanted/ needed from my short break and this was the reasoning for...
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Ms Walford
Verficada per Feefo
5 years ago
Què Ms Walford va dir sobre Alton Towers Holidays:
Excellent service
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Client de confiança
Verficada per Feefo
5 years ago
Operator very helpful
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Client de confiança
Verficada per Feefo
5 years ago
Slow and inefficient
I was sent a link to book through. I completed the form and sent it off. 48 hours later I’ve still heard nothing. We wanted to come on a set date to a certain room. We reached the point we were so...
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Mr Goble
Verficada per Feefo
5 years ago
Què Mr Goble va dir sobre Alton Towers Holidays:
Fantastic hotel booking staff
The hotel booking team at Alton towers are fantastic. I had to rebook after the latest lock down was extended. They did this with a smile and a laugh. Present and friendly to talk with.
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Client de confiança
Verficada per Feefo
5 years ago
Choose hotel first
All people to choose their hostel/bedroom and then show availability for that room. I don't want to have to put in every single date to fine the hotel I want.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
