Alton Towers Holidays ja no és un client actiu de Feefo
Mostrant 15,891 ressenyes
Client de confiança
Verficada per Feefo
10 years ago
Alton towers weekend
Excellent
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Client de confiança
Verficada per Feefo
10 years ago
Would welcome more options
More options on the booking page would be great - like the option to add a spa treat, in room goodies or merchandise - so you don't have to sort it out when you get to the hotel.
Also, is there...
Llegeix més
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Client de confiança
Verficada per Feefo
10 years ago
Hotel only booking
Automated phone numbers pass you number to number, with options not suiting booking requirements
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Client de confiança
Verficada per Feefo
10 years ago
very easy process
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TC
Trusted Customer
Verficada per Feefo
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Booking service
All fine.
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Trusted Customer
Verficada per Feefo
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Easy booking
Found all info on line but as a worrier called the helpline to double check and book. The person I spoke to was polite, friendly and efficiently helped me complete my booking.
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Trusted Customer
Verficada per Feefo
west sussex
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
could not answer questions
two adults two big teenagers trying too make sure pull out beds not bunk beds really hard work to get sorted? hopefully its done,wanted to be up 1floor so can leave windows open and no kids banging...
Llegeix més
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thanks for taking the time to inform us of your experience while booking. I am very happy to say that from checking all your details. The booking is correct and should all be ok for your arrival.
I am sorry to hear that you had experienced issues on your last visit to Alton Towers, I do hope that despite this you have a fantastic trip to the Alton Towers Resort this time round. Im sure you and your family will have a wonderful time!
Warm Regards,
Ben
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Client de confiança
Verficada per Feefo
10 years ago
Booking
Website is really difficult to navigate and find details of information you need about short breaks and hotel facilities and water park facilities.
Customer Care
Alton Towers Holidays
10 years ago
Hello there,
Thank you for your feedback, We have recently undergone some changes to our website to make it more user friendly so feedback on this is very helpful, I have passed your comments to the web team for them to make changes where necessary.
Many thanks
Kind Regards
Rachel
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Trusted Customer
Verficada per Feefo
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Enjoyed the water park but hotel in need of tlc
Booked on line hard to navigate site
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Client de confiança
Verficada per Feefo
10 years ago
Brilliant hotel
Really easy to book and our stay was amazing. The staff couldn't do enough for you.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
