Alton Towers Holidays ja no és un client actiu de Feefo
Mostrant 15,891 ressenyes
TC
Trusted Customer
Verficada per Feefo
Glos
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Simple Booking
Straight forward, easy and quick
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Client de confiança
Verficada per Feefo
10 years ago
nightmare! !
It took me 5 days to make the booking as the system wouldn't allow various things to be done. I must have spent over £10 on phone calls. Technical team were supposed to sort it but took 5 days before...
Llegeix més
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
Thanks for getting in touch with us and rating our service.
I am very sorry to see you felt the need to rate us a double negative due to your booking experience. It certainly ins't common practise for it to be this difficult in booking up. Your booking experience is a time we would prefer you to enjoy with as little fuss as possible and get you exited for your upcoming visit.
There could be a number of reasons for this to happen but I will of course inform our web team to investigate and fix any issues as soon as possible.
We are very sorry for any inconvenience this has caused you and hope you and your family enjoy your time at the Alton Towers Resort.
Warm Regards,
Ben
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Client de confiança
Verficada per Feefo
10 years ago
Great website great normal booking service terrible spa booking as days later still not sorted my spa booking
However booking service for the spa is terrible no one answers held in queue on hold for ages then give up
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TC
Trusted Customer
Verficada per Feefo
South Wales
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Excellent service
Easy to use website. Clear to navigate.
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TC
Trusted Customer
Verficada per Feefo
Gloucestershire
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Great service
Very helpful and friendly. Excellent customer service.
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Client de confiança
Verficada per Feefo
10 years ago
Great service, the operator was very helpful.
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TC
Trusted Customer
Verficada per Feefo
Midlands
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Booking Alton towers weekend
The lady I spoke to on the telephone was very happy and friendly and extremely helpful
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TC
Trusted Customer
Verficada per Feefo
Liverpool
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Phone call rip off
Internet booking was good but did try ringing first. Rang 3 times could not get through & they charged me just under £10 each time but never knew til bill arrived!!!
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Client de confiança
Verficada per Feefo
10 years ago
Booking site was easy to follow and straight forward. Lots of information and help if needed.
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TC
Trusted Customer
Verficada per Feefo
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
