Alton Towers Holidays ja no és un client actiu de Feefo
Mostrant 15,891 ressenyes
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Trusted Customer
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Kent
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Very happy with the professional, friendly and informative service
Very friendly customer service, helpful and patient, took the time to discuss my options leaving me feeling 100% satisfied with my booking and sure that it was the right option for me.
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Trusted Customer
Verficada per Feefo
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
so much information was offered but not a hard sell
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Client de confiança
Verficada per Feefo
10 years ago
good
Reasonably easy, fairly quick.
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Trusted Customer
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Manchester
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Fantastic customer service throughout and really friendly :)
I recently made a booking at the Alton Towers Hotel and asked them if I could change it to the enchanted cabins which they did and were really friendly and helpful and sorted it for me very...
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Trusted Customer
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Manchester
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Booking - phone line a lot better than website...
Brilliant lady spoken to on the phone, lovely & very informed.
However (mobile) website was hopeless, v difficult to navigate or we would have booked online and saved the 13p/min phone line! I find...
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Client de confiança
Verficada per Feefo
10 years ago
Easy to book
Straight forward and simple to book a stay at Alton Towers.
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Client de confiança
Verficada per Feefo
10 years ago
Excellent and friendly but phone line expensive.
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Client de confiança
Verficada per Feefo
10 years ago
Dissapointed at slow customer service.
I had to call twice to make the booking. The first time I called the number on the website - they were having problems booking my night away with my merlin pass discount. The lady said she would...
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Trusted Customer
Verficada per Feefo
West y
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Quick and easy to talk to someone.
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Trusted Customer
Verficada per Feefo
10 years ago
Què Trusted Customer va dir sobre Alton Towers Holidays:
Customer service is not flexible
When called 3 weeks in advance to make a small edit to my reservation (increasing no. of guests staying in the room from 1 adult and 1 child to 2 adults and 2 children for 1 night of a 2 night stay)...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
