The person I spoke to about it on the phone before I sent my order was extremely helpful and went away to measure it for me and was able to give me accurate information about the fabric etc
Thank you for your comments. Our usual policy is to contact customers about any delays. It does appear that we missed the delay on this order. Pleae accept our apologies for any inconvenience.
Very helpful on the telephone and I only ordered one apron, however it has never arrived.
Direct Workwear
Direct Workwear
15 years ago
Sorry to hear that you have not received your apron. This is the first we have heard about this problem. Your order was sent out on the 19th November. I will track it with our courier, and let you know what has happened to it later today. If it has been lost in transit we will send a new apron out.
My only problem was that the website told me I had qualified for free delivery and then charged me for delivery. When I contacted them they told me that the amount was calculated pre VAT, and that...
Llegeix més
Direct Workwear
Direct Workwear
15 years ago
Thank you for providing valuble feedback. After our original phone call we removed the box from our website that said you qualified for free delivery, as it did not take into account the VAT. I have checked your account, and a credit was done on the 15th Nov for the carriage. It does not appear to have gone back onto your card though. I will contact you today to arrange this.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
