Our delivery was meant to come a month ago now and we still have not recived anything. Requested proof of delivery and still not had that either. I have called and asked for this again but i am still...
Online was fine, ordered item told 5 days delivery and that was over a month ago
Still waiting
Kaye
Barriers Direct
4 years ago
Thank you for taking the time to leave your feedback and for speaking with us. Please accept our sincere apologies for the delay you experienced. The circumstances were unfortunately outside of our control. However, we are pleased to hear you are happy with the product and would like to thank you for your patience, we genuinely appreciate it.
We hope this will not deter you from using Barriers Direct in the future
Forced to buy second shelter as first shelter was invoiced incorrectly and no refund or return was offered, my Client the John Lewis Partnership have. Even very frustrated with delays and I doubt...
Llegeix més
Kaye
Barriers Direct
4 years ago
Thank you so much for taking the time to leave us your feedback. Unfortunately, as payment was made directly against the incorrect ‘made to order’ item, the only goodwill gesture we were able to implement was the discount given against the new order. We genuinely appreciate your frustration, but this error was outside of our control and we sincerely did all that we could to assist in resolving the issue. Best wishes, The Barriers Direct Support Team.
Really poor experience shipping took ages and all came at completely different times with customs labels and packaging damaged
Would have gone elsewhere tbh as were replacements for a client and...
Llegeix més
Kaye
Barriers Direct
3 years ago
Thank you for taking the time to leave your feedback it is much appreciated. We are happy to hear that you like the product and are sincerely sorry you experienced an issue with the delivery and packaging, this is being address to ensure it does not happen in future. We hope this does not deter you from shopping with Barriers Direct in the future.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.