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Ressenyes de 4Paws Pet Insurance | Opinions d'atenció al client per a | {{merchantUrl}} Feefo

Mostrant 4,205 ressenyes

Client de confiança

Verficada per Feefo

2 months ago

Would definitely recommend

Very easy to apply and get quotes, with very good results when compared to others.

Danny

4Paws Pet Insurance

2 months ago

Good afternoon, Thank you so much for taking the time to leave us a 5 star review, we really appreciate it. I'm delighted to hear that the website was easy to use and that we were able to offer the right cover for you and your pet, that is great news. Welcome to the 4Paws family! Kind regards, Danny 4Paws Pet Insurance Pet Team

Mary Jordan

Verficada per Feefo

GBR

3 months ago

Què Mary Jordan va dir sobre 4Paws Pet Insurance:

it was so easy to insure my little dog she is 4 years old iv had her 6 weeks and I really needed to insure her as I only have my pension, I wanted to know she was protected to give me peace of mind...

Llegeix més

James

4Paws Pet Insurance

3 months ago

Good morning, Wow 5 Stars! Thank you so much. I am so happy to hear that the policy was easy to set up and that we were able to provide you with peace of mind. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, James 4Paws Pet Insurance Pet Team

Alison Moore

Verficada per Feefo

GBR

3 months ago

Què Alison Moore va dir sobre 4Paws Pet Insurance:

So far - great!

Not yet had to make a claim, thankfully. Setting up the policy was easy. All great, so far.

James

4Paws Pet Insurance

3 months ago

Good morning, Thank you so much for your 5 star review. I am so happy to hear that the website was easy to use. Here at 4Paws we always hope that your pet leads a healthy claims free life. However, should the worst-case scenario happen, you can be safe in the knowledge that we will be here for you every step of the way. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, James Kennedy 4Paws Pet Insurance Pet Team

Client de confiança

Verficada per Feefo

3 months ago

Fast, friendly and straightforward

I called 4Paws a couple of times for advice on the policy and making a claim. They were very helpful and friendly and quick with their service. Have already insured another pet with them.

James

4Paws Pet Insurance

3 months ago

Good morning, Wow 5 Stars! Thank you so much. I am so happy hear that you were pleased with the service we have provided. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, James Kennedy 4Paws Pet Insurance Pet Team

Client de confiança

Verficada per Feefo

3 months ago

Don't pay out

After 2 years of paying the premium and then needing to claim they are refusing to pay out leaving us with a £5000 vet bill, anyone thinking of using this this company must be 100% sure of the breed...

Llegeix més

Chloe

4Paws Pet Insurance

3 months ago

Thank you for taking the time to share your feedback, and I’m really sorry to hear about what you’ve been through - we understand how stressful and upsetting an unexpected vet bill can be, especially when you’ve been paying premiums for some time. We referred your claim's to the underwriter following information we had received from your veterinary practice and the policyholder, we only do so when we believe the policy terms and conditions haven’t been met. Our cover does exclude certain breeds and crossbreeds, and in some cases we may request a DNA test to confirm a dog’s breeding before we can proceed this is also confirmed in your Policy Wording. This is to make sure we are treating all customers consistently and fairly, in line with the policy wording you agreed to at the start of the policy. That said, we completely appreciate how disappointing this outcome is for you, a complaint will be raised for you and we will acknowledge this in the next 3-5 working days. If you’d like us to explain in more detail how the decision was reached, please contact us via telephone or email and we’ll be happy to review this and talk things through with you. Kind regards Chloe Pet claims assessment supervisor

Teresa Hodgkinson

Verficada per Feefo

4 months ago

Què Teresa Hodgkinson va dir sobre 4Paws Pet Insurance:

A Temp 3 stars...

I'm happy with the sign up process and the choices and the price. Too early to give 5 stars because I've not tried to make a claim yet. If I need to put in a claim in future and the process is...

Llegeix més

Danny

4Paws Pet Insurance

4 months ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate it. Here at 4Paws we always hope that your pet leads a healthy claims free life. However, should the worst-case scenario happen, you can be safe in the knowledge that we will be here for you every step of the way. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, Danny 4Paws Pet Insurance Pet Team

Client de confiança

Verficada per Feefo

4 months ago

Good product. Well priced

Great product well priced

Danny

4Paws Pet Insurance

4 months ago

Good afternoon, 5 Stars! Thank you so much. I am so pleased to hear that we were able to offer the right policy and price for you. Here at 4Paws we always hope that your pet leads a healthy claims free life. However, should the worst-case scenario happen, you can be safe in the knowledge that we will be here for you every step of the way. Kind regards, Dan 4Paws Pet Insurance Pet Team

Linda Rowley

Verficada per Feefo

Plymouth

4 months ago

Què Linda Rowley va dir sobre 4Paws Pet Insurance:

Helpful and concise information

Lauren

4Paws Pet Insurance

4 months ago

Good morning Linda, Thank you for your feedback. We’re so pleased to hear that you found the information helpful and concise. We really appreciate you taking the time to share your experience. Thank you for choosing to reinsure Flynn’s policy with us. Your continued support means a great deal to all of us here at 4Paws. Have a lovely week. Kind regards, Lauren Pet Claims Assessment Team Leader

Client de confiança

Verficada per Feefo

4 months ago

Very easy to set up and reasonable price .

Very easy and reasonable price

James

4Paws Pet Insurance

4 months ago

Good afternoon, Wow 5 Stars! Thank you so much. I am so happy to hear that the website was easy to use and that we were able to offer the best deal for you. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, James 4Paws Pet Insurance Pet Team

Thomas Stephenson

Verficada per Feefo

5 months ago

Què Thomas Stephenson va dir sobre 4Paws Pet Insurance:

I haven't needed it yet but tge buying process was easy

Danny

4Paws Pet Insurance

5 months ago

Good afternoon, 5 Stars! Thank you so much. I am so happy to hear that the website was easy to use and that we were able to offer the right cover for you and your pet. Here at 4Paws we always hope that your pet leads a healthy claims free life. However, should the worst-case scenario happen, you can be safe in the knowledge that we will be here for you every step of the way. Kind regards, Dan 4Paws Pet Insurance Pet Team

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