Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de 1st Class Credit Union | Opinions d'atenció al client per a | https://www.feefo.com/reviews/1st-class-credit-union Feefo

Mostrant 2,018 ressenyes

Peace

4 years ago

Data de la compra: 22/02/2021

Què Peace va dir sobre 1st Class Credit Union:

Great customer service

When I requested for getting hold of my money I got it in good time without a fuss.

Luke McGilvray

1st Class Credit Union

4 years ago

We are happy to hear you are pleased with our service. 1st Class CU

Mostra totes les ressenyes dels consumidors

ARCHIBALD

4 years ago

Data de la compra: 22/02/2021

Què ARCHIBALD va dir sobre 1st Class Credit Union:

On line log in nightmare can never access my account.

Luke McGilvray

1st Class Credit Union

4 years ago

Hi Archibald, we are sorry to hear you cannot access your online account. A member of staff will be in contact to help you resolve this issue. - Luke

Mostra totes les ressenyes dels consumidors

Client de confiança

4 years ago

Data de la compra: 22/02/2021

Always handled any queries I have quickly and respectfully and that was before the pandemic. Since their service has been excellent.

Luke McGilvray

1st Class Credit Union

4 years ago

Thank you for your review and kind words about our service. 1st Class CU

Mostra totes les ressenyes dels consumidors

PAUL

4 years ago

Data de la compra: 22/02/2021

Què PAUL va dir sobre 1st Class Credit Union:

Top class!

Top class. Staff are always extremely helpful and friendly, they really cant do enough for you. Easy to save and withdraw money without fuss. The app is also brilliant. Any information needed is...

Read all

Luke McGilvray

1st Class Credit Union

4 years ago

Thank you for your kind review, it means a lot. 1st Class CU

Mostra totes les ressenyes dels consumidors

Client de confiança

4 years ago

Data de la compra: 22/02/2021

Excellent Service, app is idiot proof!

Luke McGilvray

1st Class Credit Union

4 years ago

Thank you for your 5-star review of our service and our mobile app. We are glad you like it. 1st Class CU

Mostra totes les ressenyes dels consumidors

Client de confiança

4 years ago

Data de la compra: 22/02/2021

I've been trying to adjust my savings payment and been advised by 1st Class CU that this can be done online using the app in members area, but there's no option there to do this, making it really...

Read all

Luke McGilvray

1st Class Credit Union

4 years ago

Thank you for your feedback. Changing payments can only be completed via our online members area. Unfortunately, it is not available from within our mobile app as of yet. We are working to add this feature as quickly as possible. 1st Class CU

Mostra totes les ressenyes dels consumidors

MICHELE

4 years ago

Data de la compra: 22/02/2021

Què MICHELE va dir sobre 1st Class Credit Union:

Staff are excellent and calls answered within 5 mins

I applied for a loan and within 30 mins had an outcome. Excellent online service

Luke McGilvray

1st Class Credit Union

4 years ago

Thank you for your kind words about our staff and the loan process. 1st Class CU

Mostra totes les ressenyes dels consumidors

STEVEN

4 years ago

Data de la compra: 22/02/2021

Què STEVEN va dir sobre 1st Class Credit Union:

still awaiting access code so i can log in i have waited 18 months for someone to sort it out they are never in the office when i am ready to talk to them

Luke McGilvray

1st Class Credit Union

4 years ago

A member of our member services team will contact you to resolve the issue. Thank you for your feedback. 1st Class CU

Mostra totes les ressenyes dels consumidors

Kevin

4 years ago

Data de la compra: 22/02/2021

Què Kevin va dir sobre 1st Class Credit Union:

Fast and efficient service.

Fast and efficient service. I used the online service.

Luke McGilvray

1st Class Credit Union

4 years ago

Thank you for your kind comments on our service. 1st Class CU

Mostra totes les ressenyes dels consumidors

CHRIS

4 years ago

Data de la compra: 22/02/2021

Què CHRIS va dir sobre 1st Class Credit Union:

Perfect

Excellent service. I remember providing feedback about how horrible the website was to use and my issues with the app. These issues were all sorted within a few months. They listen to feedback, and...

Read all

Luke McGilvray

1st Class Credit Union

4 years ago

We are very happy to hear your previous feedback was listened to and acted upon. Thank you each piece of feedback you have given. 1st Class CU

Mostra totes les ressenyes dels consumidors

No heu rebut cap invitació a les ressenyes?

Quant a 1st Class Credit Union

We are a credit union who provide members with the opportunity to save regularly while providing access to affordable finance. Our savings and loans services help thousands of members every year.

Read all

0141 552 8408

Aspire Business Centre, 16 Farmeloan Road, Glasgow, Lanarkshire, G73 1DL, United Kingdom

Feefo Trusted Service Awards

Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.

Què són els Trusted Service Awards

Per què confiar en les ressenyes de Feefo?

Més informació sobre Feefo