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Thanks for the lovely feedback. I'm so pleased we were able to help you with your order. Please don't hesitate to get in touch if you have any queries or concerns in the future.

Thank you so much for your wonderful feedback. We’re so thrilled to hear that you love our products and really appreciate you taking the time to review your experience with us.

Thanks so much. We really appreciate it!

We are so sorry that you had this experience. I have checked our records and we did not receive either of your first two emails, I am looking into why that is as a matter of urgency. We always do our best to put an issues right as soon as we find out about them. I completely understand your frustration and I sincerely apologise that this has happened. I have contacted you by phone and email today and we will do our best to resolve this issue immediately. I hope we will be able to rebuild your trust in us and thank you so much for shopping with us in the past.

Thank you so much for your understanding in this matter. Providing the best service for our customers is so important to us. I'm so pleased we were able to resolve this matter for you.

Thank you for your support and excellent feedback. We really appreciate it.

Thank you for the wonderful feedback. So pleased that you were happy with the service.

Thank you for the lovely feedback. We really appreciate it.