Difficult to understand, the restaurant needs updating
Guest Relations
Wokinabox
7 years ago
Thank you for your feedback - we will work with the team to provide additional training and support.
0
Споделете
TC
Trusted Customer
7 years ago
Какво каза Trusted Customer за Wokinabox:
good food,good service
0
Споделете
TC
Trusted Customer
Ingle farm sa
7 years ago
Какво каза Trusted Customer за Wokinabox:
The lady was very quick and friendly
0
Споделете
Доверен клиент
7 years ago
Very happy customer!
We were very happy with our service as it was a phone order, and told it would be ready in 10 mins to pickup, which it was 👌🏻! Previously they would only
start our order when we arrived and would...
Прочетете повече
0
Споделете
Доверен клиент
7 years ago
Lomg waiting time
Waiting time excessive on weekends for fast food.
0
Споделете
TC
Trusted Customer
7 years ago
Какво каза Trusted Customer за Wokinabox:
The person who served me didn't seem happy to be at work yesterday - made no attempt at eye contact and mumbled so I couldn't understand him.
Guest Relations
Wokinabox
7 years ago
Hi there,
Thank you for the feedback - we will certainly ensure that the team at St Agnes are provided with some additional customer service training.
Kind regards,
The Wokinabox Team
0
Споделете
Доверен клиент
7 years ago
Go to another Wok in a Box
Order was stuffed. Couldn't use entertainment book voucher as they refused to accept it! Paid $15 per dish didn't get what we ordered. Hopeless
Guest Relations
Wokinabox
7 years ago
Hi there,
We're really sorry to hear that and are keen to investigate this further - are you able to send an email to guestrelations@arconcepts.com.au letting us know what you ordered?
Kind regards,
The Wokinabox Team
0
Споделете
TC
Trusted Customer
7 years ago
Какво каза Trusted Customer за Wokinabox:
Very dirty
Kitchen very dirty, sauce pans etc.
Guest Relations
Wokinabox
7 years ago
Hi there,
Thank you for taking the time to get in touch and advise us of this - we will ensure that this is further investigated.
kind regards,
The Wokinabox Team
1
Споделете
TC
Trusted Customer
7 years ago
Какво каза Trusted Customer за Wokinabox:
Friendly service and pleasant. Fast & efficient. A little disappointed that Hokkein Mee was removed from the menu though. That was my only favourite meal from Wok in a box.
0
Споделете
Доверен клиент
7 years ago
Listen to your customers
Staff member didn't listen, got the order wrong and had to amend it. Also couldn't use bday wok wallet credit for the sumo package
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
