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Excellent service. Very helpful advice given about colour choice and style. I really appreciated the effort made to get my wrap to me in time for my holiday.

After I had to email them as to ask why my order was taking so long it appeared 2 days later. Previous orders have always been good and on time.

On January 28, the luxury travel wrap which I purchased was shipped out to me. I never received it. In the past week or so I wrote twice to Willow Cashmere--once to Sarah and once to the contact...

Excellent quality scarf, nicely packaged and recievded quickly! Highly recommend.

Thank you for the beautiful wrap. A blip over a refund but sorted without fuss. Excellent service - you now have a customer for ever!

Beautiful products, both the scarves I purchased are stunning. The service is excellent, real 5 star service. The scarves arrived very quickly, packaged in tissue and also with individual cotton...

excellent particularly on prompt refund with returns

Service is always perfect - sent the same day order was placed and arrived quickly and beautifully packaged

Gorgeous cosy jumpers. Lots of compliments about them!

Order arrived quickly and nicely packaged. Returned one item. Very easy and quick refund. Haven’t stopped wearing the 2 jumpers I’ve kept. So soft. Very good quality. Thoroughly recommend Willow...