The coin was missing out of the envelope. It’s not a very secure way of sending coins when you’re paying £10 for a coin at a time.
Christian Evans
The Westminster Collection
10 days ago
Hi, I’m sorry your coin was missing from the envelope when it arrived. I appreciate your concerns about the packaging and apologise for the disappointment caused. I’ve emailed you directly to offer a replacement or a full refund, whichever you would prefer.
Kind regards,
Christian
Отзиви за продукти
Christian Evans
The Westminster Collection
10 days ago
Hi, I’m sorry your coin was missing from the envelope when it arrived. I appreciate your concerns about the packaging and apologise for the disappointment caused. I’ve emailed you directly to offer a replacement or a full refund, whichever you would prefer.
Kind regards,
Christian
Дата на покупка: 19/09/2026
0
Споделете
MM
Mr B Marshall
Проверено от Feefo
GBR
14 days ago
Какво каза Mr B Marshall за The Westminster Collection:
I received a first class service from The Westminster Collection and the website is great and very easy to use. If you were to ring them then they'll do everything to help you and you will not be...
Прочетете повече
Sally
The Westminster Collection
13 days ago
Hi. Thank you so much for your wonderful review :) We're delighted to hear that you found our website easy to use and received first-class service from our team. Providing a helpful and friendly experience is something we take great pride in, so your kind words really mean a lot to us. Thank you for your recommendation and for choosing The Westminster Collection. We look forward to helping you again in the future! Sally
Hi. Thank you for your lovely 5-star review! We're delighted to hear you received excellent service and hope the anniversary coin makes a wonderful keepsake for such a special occasion. We really appreciate your feedback and look forward to helping you again in the future. Sally
The coin was delivered promptly with details of forthcoming delivery sent by email which is helpful. There is always good communication from The Westminster Collection which is much appreciated.
Sally
The Westminster Collection
14 days ago
Hi. Thank you for your lovely feedback! We're delighted to hear that your coin arrived promptly and that you appreciate the communication and delivery updates we provide. We always aim to keep our customers informed, so it's wonderful to know this makes a difference. Thank you for your continued support, and we look forward to welcoming you back soon! Sally
Отзиви за продукти
Дата на покупка: 22/09/2026
0
Споделете
MW
Mr B Walker
Проверено от Feefo
GBR
15 days ago
Какво каза Mr B Walker за The Westminster Collection:
Hi. Thank you for your kind feedback and recommendation! We’re really pleased to hear that you enjoy the variety we offer.
We really appreciate your support and hope you continue to find lots of interesting additions for your collection. Sally
Отзиви за продукти
Дата на покупка: 17/09/2026
0
Споделете
MN
Mrs A Noble
Проверено от Feefo
16 days ago
Какво каза Mrs A Noble за The Westminster Collection:
Excellent service great customer service, quick delivery
Sally
The Westminster Collection
15 days ago
Hi. Thank you for your fantastic feedback! We’re delighted to hear that you received excellent customer service and that your order arrived quickly.
We really appreciate you taking the time to leave us a review and look forward to welcoming you back again soon! Sally
Hi. Thank you so much for your feedback. We’re really pleased to hear that our team member was so helpful when you called.
We’re sorry for the delay with your delivery and appreciate your patience and understanding. Thank you again for taking the time to leave us a review – it’s very much appreciated. Sally
Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
