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From start to finish the service was flawless. Nothing too much trouble even though we made several amendments to our enquiry. The 3 centre holiday (Dubai, Bangkok and Krabi) went like a dream.

Booking service was easy and well handled throughout, couple of negatives were the hotel in Venice was on the mainland and not the island and you had to fund your own train fare from Florence to...

Everything went very smoothly from the time of booking, through the journey (flights and a ferry) to the hotel bookings. There were no hitches. I made a query just before we left with regards to an...

The hotels were excellent, with great breakfast buffets. The Hotels were near the city centres and we could walk to most things of interest. The boat journey was amazing, the boat was very big and...

Customer service was excellent. The whole holiday was well planned with great flight times and we couldn't have wished for a better placed hotel x

All documentation came through clearly and on the day they said it would . The travel arrangemts were smooth.

Viva kept us abreast of the itinerary and communicated with us well when we were stranded in New York because of the weather. They took customer service to the next level to ensure our needs were...

Good customer service prior to trip and seamless two centre break.

Really pleased with customer service from Lucas who was really helpful. Could call until 9pm in the evening which was great as we are at work all day so we were able to utilise the evenings to plan...

Smooth service and prompt communication.