Firstly I was asked to enter the dates of travel to seqrhc by availability so when I found a few options and was offered to pay and book I thought it was available and will be mine as soon as I pay....
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Lisa Gadman
Visit IOM
7 years ago
Hello, thank you for taking your time to make a review. Unfortunately as you booked a campsite it requires ourselves tosend an email to the relevant person to make your reservation as we do not have a direct link into their reservation system as they are so small organisation. It did take a number of days for them to confirm your reservation which is why your confirmation was delayed.
We do update our availability on a very regular basis and accommodations do tend to only show when they have availability. Apologies for any inconvenience caused, but I hope this has cleared the situation for you.
Best Regards,
Lisa
Доверен клиент
7 years ago
Thank you for your explanation and for taking the time to follow up on feedback. I think if it was noted more prominently on the campsite pages that checking availability and booking does not guarantee a spot and that you need to contact them to confirm this would have alleviated the negative surprise I received upon checkout. If it is noted there already and I haven't seen it my apologies.
0
Споделете
Доверен клиент
Проверено от Feefo
7 years ago
Great efficient service.
Efficient and polite
0
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BP
Beverley Phelan
Проверено от Feefo
Isle of Man
7 years ago
Какво каза Beverley Phelan за Visit IOM:
Always a lovely dining experience a favourite thing to do !
The service is always excellent the staff are lovely & very attentive. It just a great thing to do .
0
Споделете
ML
MR Chris Lunn
Проверено от Feefo
York
7 years ago
Какво каза MR Chris Lunn за Visit IOM:
Manx National Rally visit.
Excellent service. Had to wait for confirmation that the chosen accomodation was available due to the owner being away however all sorted efficientley and with a personal but not over-familiar tone....
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0
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DM
Derek Mcleod
Проверено от Feefo
7 years ago
Какво каза Derek Mcleod за Visit IOM:
Vg tttttt
Thanks
0
Споделете
LH
Leslie Hutchison
Проверено от Feefo
7 years ago
Какво каза Leslie Hutchison за Visit IOM:
What a Team!!!
An excellent service and very helpful staff, makes the experience really pleasant.
We would like that you pass on to all the staff our very big thank you for all of your help and we have already...
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0
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JH
John Hopton
Проверено от Feefo
7 years ago
Какво каза John Hopton за Visit IOM:
very quick response to the booking request
0
Споделете
NB
Nicholas Britchford
Проверено от Feefo
Leicestershire
7 years ago
Какво каза Nicholas Britchford за Visit IOM:
I recommend this service to anyone visiting the island
Easy to follow guides and full information. Got exactly want I wanted.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
