Rang to book at 9am, was waiting on the line for 40 minutes only to be told the service is down to book anything. Got told I would get a call back as soon as they was back up and didn’t receive a...
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Lisa Gadman
Visit IOM
6 years ago
Good Morning, we are sorry to hear about your experience booking with us and how frustrating this must have been. The day in which TT future dates are released, we receive thousands on in-bound calls which makes it difficult for the agents to get an outside line and a chance to call back. We apologise for this, unfortunately it happens each year as the ferry release future TT sailings on a set day. Our booking systems connect directly to the ferry company system which was overloaded and their systems went down in the morning for a few hours, hence why we could not book. If you have any group bookings in future for 2021 please feel free to email them in early May to travel@visitiom.co.uk as we will have someone attending the ferry booking desk and can process group bookings for you. I hope this helps to explain the situation and please feel free to contact us if you have any questions or if we can be of any further help. Kind regards, Lisa
0
Споделете
IB
Ian Brown
Проверено от Feefo
6 years ago
Какво каза Ian Brown за Visit IOM:
beautiful island and the people are so helpful and friendly
0
Споделете
GM
Gavin Mcmillan
Проверено от Feefo
6 years ago
Какво каза Gavin Mcmillan за Visit IOM:
Spoke to Anna and she was very helpful
0
Споделете
JR
James Rowland
Проверено от Feefo
6 years ago
Какво каза James Rowland за Visit IOM:
Really helpful service to get me on the same crossing as my buddies
0
Споделете
GC
Gediminas Cibiras
Проверено от Feefo
6 years ago
Какво каза Gediminas Cibiras за Visit IOM:
100%, saves money , go where you want
0
Споделете
Доверен клиент
Проверено от Feefo
6 years ago
you did every thing well, thank you.
0
Споделете
CN
Coenraad Van Der Nest
Проверено от Feefo
6 years ago
Какво каза Coenraad Van Der Nest за Visit IOM:
Excellent service, I will go with then anytime again in the future.
0
Споделете
DE
David Eales
Проверено от Feefo
7 years ago
Какво каза David Eales за Visit IOM:
My only frustration, is,not enough ferries at the finish. Triple them.
Very good polite service.
The ferry company tried to accommodate my request.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
