Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.
Услуга
0
/5
5
4
3
2
1
0
0
0
0
0
0
рейтинг през последната година
Utility Point вече не е активен клиент на Feefo
Показване на всички 302 прегледа
Доверен клиент
5 years ago
It's an easy set up and I am saving money the app is easy to use and the reminder to send a meter reading for me is unavailable as I tend to forget it means my bills will always be accurate.
2
Споделете
Доверен клиент
5 years ago
They did everything from the moment I joined and took all the pressure off trying to sort thing out, so was very pleased with the service
2
Споделете
JE
Jean
5 years ago
Какво каза Jean за Utility Point:
All ways helpful
Yes we would recommend
0
Споделете
TO
Tom
Pershore
5 years ago
Какво каза Tom за Utility Point:
Tophole! I have no citicism at all of their service.
0
Споделете
PE
Peter
5 years ago
Какво каза Peter за Utility Point:
No major problems
0
Споделете
CE
Ceri
Bridgend
5 years ago
Какво каза Ceri за Utility Point:
New Tariff - but not a new customer
Well I've been a customer for one year and just changed tariff but I'm being treated as a new customer
India
Utility Point
5 years ago
Hi Ceri, thank you for your review. Could you advise us further of your concerns? Thank you, Utility Point.
CE
Ceri
5 years ago
I've just checked my correspondence with Utility Point and I was wrong sorry - not being treated as a new customer after all. One thing though that has concerned me in the past and still does is my monthly submission of Meter readings - when do you think you will be installing smart meters? Apart from this year I am often away in my Campervan and wouldnt normally be able to provide a monthly reading.
India
Utility Point
5 years ago
Hi Ceri, thank you for your response. We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.
0
Споделете
Доверен клиент
5 years ago
good deal
the change over from e on was smooth and faultless
0
Споделете
AN
Anthony
5 years ago
Какво каза Anthony за Utility Point:
Would have been 5 star but a telephone to UP did not answer my concern
0
Споделете
ER
Eric
5 years ago
Какво каза Eric за Utility Point:
Very helpful
Very helpful on renewing my contracts am elderly and they didn’t hurry me and listened to what I said
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.