Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Travelsoon | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/travelsoon | Feefo

Показване на всички 621 прегледа

Доверен клиент

6 years ago

Дата на покупка: 07/05/2019

Never again.....

Horrendous experience from start to finish. Pushy insincere surly staff on the telephone. After booking being told the holiday I had booked was no longer available and pushed into an inferior...

Прочетете всички

Joanne

Travelsoon

6 years ago

Thank you for your feedback. We are sorry to hear your booking experience was not as it should be, it is never our intention to have unhappy customers, if you could send your comments over to customercare@travelsoon.com our team can look into this further for you. Regards Joanne

Вижте пълния преглед от клиента

Miss Tanya Shenille

6 years ago

Дата на покупка: 01/05/2019

Какво каза Miss Tanya Shenille за Travelsoon:

Total rip off

On my recent trip abroad I felt as if the travel agent booked my holiday in the worst place possible there was no wifi in hotel, food was terrible as well as the hygiene if the hotel, they did not...

Прочетете всички

Joanne

Travelsoon

6 years ago

Dear Miss Shenille, We are sorry to hear your holiday wasn't as expected. If you would like to send your comments over to customercare@travelsoon.com our team can look into your comments in more details. Regards Joanne

Вижте пълния преглед от клиента

Mr Neil MAcPHerson

6 years ago

Дата на покупка: 06/05/2019

Какво каза Mr Neil MAcPHerson за Travelsoon:

1st class. Only 2nd time I have booked through yourselves but wont be going anywhere else now. Asked for Dean Nyman who again dealt with what I required superbly. Many Thanks

Joanne

Travelsoon

6 years ago

Hi Neil, Thank you so much for your feedback, we look forward to helping you again with future holidays and i will pass your comments on to Dean. Regards Algina

Вижте пълния преглед от клиента

Mr kevin bradshaw

6 years ago

Дата на покупка: 15/05/2019

Какво каза Mr kevin bradshaw за Travelsoon:

at the moment great let you know more when I get back

Joanne

Travelsoon

6 years ago

Hi Kevin, Thank you for your feedback, we appreciate you taking the time to write in your review. Enjoy your holiday Regards Algina

Вижте пълния преглед от клиента

Mr Paul Meredith

Manchester

6 years ago

Дата на покупка: 30/05/2019

Какво каза Mr Paul Meredith за Travelsoon:

Used this company before no problems.

Kind and understanding of my needs and requirements.the sales agent Angel was wonderful .So helpful..

Joanne

Travelsoon

6 years ago

Hi, Thank you so much for writing your review, it's nice to hear positive feedback i will pass your comments on to Angel. Regards Algina

Вижте пълния преглед от клиента

Miss Andrea Cifrova

6 years ago

Дата на покупка: 05/05/2019

Какво каза Miss Andrea Cifrova за Travelsoon:

Servis not really good from the admin, tricky information.

Joanne

Travelsoon

6 years ago

Thank you for taking the time to give us your feedback and sorry to hear you were not happy with our admin, it is never our intention to have any unhappy customer's and we apologise for this. Would you mind emailing customercare@travelsoon.com to explain the tricky information part of your review comment to allow us to improve this for future customers. Regards

Вижте пълния преглед от клиента

Доверен клиент

6 years ago

Дата на покупка: 20/05/2019

Very helpfull

Answered any questions I had regards booking tickets etc, phone staff are polite and they ring back when they say they will ..

Joanne

Travelsoon

6 years ago

Hi, Thank you for sending in your review, we appreciate your positive feedback. Regards Algina

Вижте пълния преглед от клиента

Доверен клиент

6 years ago

Дата на покупка: 22/05/2019

Don't use their insurance and very rude staff don't return calls

To start with good then went bad do not use

Joanne

Travelsoon

6 years ago

Thankyou for your feedback, we are sorry that you felt our agents spoke to you in a rude manner, this will be investigated as is not the kind of service we are used to giving or what you should expect. Regarding Travel Insurance we don't offer this to our customers as it is something that we don't sell. I can see that our agents tried to contact you on the 04.06 but unfortunately did not get a response from yourself to discuss this further. if you wish to discuss further please email over to our customer care team on customercare@travelsoon.com Regards Joanne

Вижте пълния преглед от клиента

Mrs Elaine Kenyon

6 years ago

Дата на покупка: 20/05/2019

Какво каза Mrs Elaine Kenyon за Travelsoon:

Very helpful

Joanne

Travelsoon

6 years ago

Hi Elaine, Thank you for writing in your review, we appreciate your feedback Regards Algina

Вижте пълния преглед от клиента

Mrs Lynn Burrows Davies

6 years ago

Дата на покупка: 15/05/2019

Какво каза Mrs Lynn Burrows Davies за Travelsoon:

Excellent service

Really helpful booking staff, didnt mind answering many questions and coukdnt have been more helpful

Joanne

Travelsoon

6 years ago

Hi Lynn, Thank you for your feedback it is always nice to get positive responses , we appreciate the time you took to write in your review Regards Algina

Вижте пълния преглед от клиента

Не сте получили покана за оставяне на отзив?

Относно Travelsoon

Travelsoon.com is a trading name of Travelbugz Ltd. We boast some of the finest travel trained staff, offering specialist knowledge in destinations and so much more. Trading since 2003, Travelbugz Ltd has established great buying power with its many suppliers via different brands and we are able to offer a huge range and choice of holiday at the best possible prices. Why Stress – Call us now and we’ll do the rest! As a member of ABTA your booking is protected by the UK’s leading authorities. ATOL is also used to protect our holidays, please speak to your agent to see if this applies to your booking.

Прочетете всички

07712600963 or Admin Number 0844 482 3095

Travelbugz Ltd, Unit E3, Seedbed Centre Davidsons Way, Romford, Romford, RM7 0AZ, United Kingdom

Защо да се доверявате на отзивите във Feefo?