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Explain everything

Staff retention or staff changing role - I am dealing with the third consultant and have to go through and explain and request information every time with the newer consultant.

very good at explaining different things & easy to understand

Helpful friendly service

Confirmation not sent straight through, Extra Question weren't answered as yet. No confirmed cruise details as like I have booked before to pay balance or even about extra Flights

Good service, emailed back to say I couldn’t open the BPAY, not heard back yet. My name is Ria van der Woude not Eoude

My consultants name is Kelly and she is fabulous I informed her that I needed to speak to my husbands work about time off and when I got confirmation Kelly booked my husband and myself for the cruise...

Easy to deal with

Our booking was handled easily and efficiently. I have however received multiple identical emails with pre-cruise tips. One would have been adequate.

Kelly was awesome, was quick to get back to me and very helpful