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Услуга
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рейтинг през последната година
Показване на всички 2,184 прегледа
Доверен клиент
Проверено от Feefo
6 years ago
Very Poor i have not received the final statement of my cruise which i cancelled by phone twice and no confirmation anywhere. this was done on the 13th of March. even with snail mail it should be...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further & will be in contact soon to discuss your booking.
Доверен клиент
6 years ago
dont wish to discuss my booking. as long as it is cancelled thats all i want.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for the updated Feedback, we have been into your booking & can confirm this cancellation request has been finalized.
Know the ships well and very helpful for booking the right cabin to suit.
Friendly and professional, I will book with confidence when the ships sail again.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!
Дата на покупка: 30/03/2020
1
Споделете
WW
Warwick Wade
Проверено от Feefo
6 years ago
Какво каза Warwick Wade за Cruise Megastore /Travel Megastore:
First rep I had was not very supportive, it is my first time and I was not sure how the system worked, he was not happy that I wanted to shop around and emailed me in this regard. Did not go ahead...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your review and choosing to book with us, should you have any further enquiries we are here to help.
Дата на покупка: 27/03/2020
0
Споделете
ML
Marie Lascelles
Проверено от Feefo
6 years ago
Какво каза Marie Lascelles за Cruise Megastore /Travel Megastore:
I have not had a reply to any of my enquires. And there have been several!
Communication from cruise megastore has been virtually non existent
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your review, we are so sorry to keep you waiting. Due to the high volume of enquiries we have had in regards to our members upcoming travel plans we are experiencing a delay. Please be assured that we will be in touch with you to discuss your options & we appreciate your patience at this time.
Дата на покупка: 12/03/2020
0
Споделете
Доверен клиент
Проверено от Feefo
6 years ago
The gentleman I spoke to was very good and rang me back when I requested unfortunately I had a lady try to ring me twice even after I had told her I had spoken to someone and was waiting for him to...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for taking the time to provide your feedback and so sorry to hear of your experience. We can see that you got back in touch with your original consultant and you have booked a fantastic holiday to look forward to. Please let us know if we can assist you with anything else.
all my questions were answered and I was given good information.
At the moment there is no definative answers about cruising in general with this virus. Maybe the one thing that could help is some...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for taking the time to leave a review and we value your feedback. We are closely monitoring the situation and if anything changes with your booking we will be sure to contact you as soon as we know.
Дата на покупка: 04/03/2020
0
Споделете
GS
Geoff Sims
Проверено от Feefo
6 years ago
Какво каза Geoff Sims за Cruise Megastore /Travel Megastore:
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.