Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Tomato Travel

Доверен клиент

Проверено от Feefo

7 years ago

Would use Tomato Travel again

Well planned and organised. Tour guide knowlegable, friendly and extremely efficient. She went out of her way to ensure we knew what to do with and without her. - She even rang us the evening before ...

Прочетете повече

Amy Robinson

Tomato Travel

7 years ago

Thank you for your comments and feedback. We will use your feedback and comments in the future to improve, change and update our products in the future. We are glad that you enjoyed your trip and we will look into the first point you made. As for optional programs we are sorry we did not highlight the fact that you need to book in Australia before you leave. We hope someday we can help you plan your next trip through us directly to Japan or other countries in Asia. Thank you.

Отзиви за продукти

Дата на покупка: 14/04/2019

0

SP

Steven Gregory O'Brien, Linda Maree Pell

Проверено от Feefo

7 years ago

Какво каза Steven Gregory O'Brien, Linda Maree Pell за Tomato Travel:

good overview tour

yes would recommend and use again hotels above average tour guide very good well designed tour could benefit from a little tweaking

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback and comments. We appreciate all of our customers feedback and comments and we will use these to improve, change or update our products in the future. We are glad that you enjoyed your tour and we hope we can help you in the future to plan your next trip to Japan or other countries in Asia.

Отзиви за продукти

Дата на покупка: 05/04/2019

0

WN

William Robert Newnham, Ann Marie Newnham

Проверено от Feefo

7 years ago

Какво каза William Robert Newnham, Ann Marie Newnham за Tomato Travel:

Poor Communication

Tomato did not give us final tour details till about 1 week before departure. Even then I had to phone several times. Their communication was not good. We booked abTokyo day tour and had the same...

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Отзиви за продукти

Дата на покупка: 05/04/2019

0

SN

SUGHANDTHI RAVI PRABAHAN, RAVI PRABAHAN NADARAJAH

Проверено от Feefo

7 years ago

Какво каза SUGHANDTHI RAVI PRABAHAN, RAVI PRABAHAN NADARAJAH за Tomato Travel:

Very prompt in replying to emails. I received respoñses even outside of business hours. Very polite staff

Отзиви за продукти

Дата на покупка: 14/04/2019

0

PL

Peter Graeme Laud, Janice Margaret Laud

Проверено от Feefo

Kettering, Tasmania

7 years ago

Какво каза Peter Graeme Laud, Janice Margaret Laud за Tomato Travel:

Great trip and excellent value

The trip was great and the guide was excellent. She was friendly, had heaps of knowledge/information and always very pleasant. Anyway of getting this to her? She deserves a lot of credit.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your comments and feedback! We will pass your comments and compliments to your guide for you. We are glad you had a wonderful time in Japan! We hope someday we can help you plan your next holiday to Japan or other countries in Asia. Thank you :)

Отзиви за продукти

Дата на покупка: 15/04/2019

0

RK

Rachel Nicol Laurie, Janet Nicol King

Проверено от Feefo

Melbourne, Australia

7 years ago

Какво каза Rachel Nicol Laurie, Janet Nicol King за Tomato Travel:

An outstanding holiday leaving us with great memories

Overall, the trip and the service were exceptional. The itinerary was outstanding but a couple of the hotels were less than ordinary which caused us to rate Tomato with only four. We would use this...

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Отзиви за продукти

Дата на покупка: 12/04/2019

0

LB

Lothar Bender, Christine Carolyn Bender

Проверено от Feefo

7 years ago

Какво каза Lothar Bender, Christine Carolyn Bender за Tomato Travel:

Cost effective tour. Missed out higher rating on a couple of hotels, which were below standard.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback. We appreciate all of our customers feedback and comments. We are glad you enjoyed your time on this tour and we hope someday we can help you plan your next trip to Japan or other countries in Asia.

Дата на покупка: 07/04/2019

0

MN

Marita N

Проверено от Feefo

Melbourne

7 years ago

Какво каза Marita N за Tomato Travel:

Once in Japan, fantastic

Initially the booking experience via a webjet deal, was like booking into a void. There was very little communication and I didn’t get the final itinerary until about three weeks before our trip, and...

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Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback! We really appreciate all of our customers feedback and comments. We are working to improve our communication and customer service to make sure our customers receive some preliminary documents before they receive their final documents 2-3 weeks before departure. We are sorry for the inconvenience and we hope someday we can help you plan your next trip to Japan or other countries in Asia.

Отзиви за продукти

Дата на покупка: 19/11/2018

0

Доверен клиент

Проверено от Feefo

7 years ago

Very enjoyable tour

The Guide was great and knowledgeable, the amount of passengers on the tour was just right.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback! We really appreciate all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your time in Japan and we hope that we can help you in the future to plan your next holiday or tour. We have many tours in Japan and other countries in Asia. If you are ever interested in any of our other tours or optional programs please check out our website: www.tomatotravel.com.au

Отзиви за продукти

Дата на покупка: 20/08/2018

0

KA

Karen A

Проверено от Feefo

NSW Australia

7 years ago

Какво каза Karen A за Tomato Travel:

Well organised, easy to contact

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback! We really appreciate all of our customers feedback and comments. We are glad that you enjoyed your trip. We hope someday we can help you plan your next holiday or tour with us. If you are interested in any of our tours or optional programs please check out our website: www.tomatotravel.com.au

Отзиви за продукти

Дата на покупка: 19/11/2018

1

Прегледи на Tomato Travel

Discover Japan Fly Qantas 2019Още отзиви за този продуктРазгледайте уебсайта на продуктаWell paced and very well managed. 9 am starts very civilized!

Discover Japan + Singapore + Hiroshima Extension 2019Още отзиви за този продуктРазгледайте уебсайта на продуктаwell designed tour i would bullet train Hiroshima back to Osaka that was a long day return drive

Japan Golden Route 2019Още отзиви за този продуктРазгледайте уебсайта на продуктаVery well organised in terms of time management. Good hotels.

Discover Japan Fly Qantas 2019Още отзиви за този продуктРазгледайте уебсайта на продуктаthe tour enabled us to see a lot of Japan. Hotel rooms mostly on the small side but that's the way they do things.

Japan Golden Route With HiroshimaОще отзиви за този продуктРазгледайте уебсайта на продуктаGreat sights, pleasant stay

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?