Merchant Logo

Прегледи на Tomato Travel

Рейтинг
Услуга
0
/5
Продукт,
5
/5

5

4

3

2

1

0

0

0

0

0

0

рейтинг през последната година

Tomato Travel вече не е активен клиент на Feefo
Показване на всички 229 прегледа
Доверен клиент
5 years ago
Дата на покупка: 09/11/2019
Great taste of South Korea an Japan
Well organised and delivered almost all experiences promised. We really got a feel for the 2 countries with this itinerary. All Japan hotels were good although 3 days in Kanazawa was probably too...

Прочетете всички
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you for your positive review, and it's gratifying to know you would recommend Tomato Travel! In regards to your comments regarding the South Korea part of your holiday and your hotel in Kanazawa, please be advised that we will take these comments into consideration and use them to improve our tours for future travellers. We can only strive to improve with helpful feedback from guests such as yourself! Thank you again for taking the time to let us know your thoughts about your recent trip.
Отзиви за продукти

0
Споделете
SW
Swee
5 years ago
Дата на покупка: 17/11/2019
Какво каза Swee за Tomato Travel:
Excellent service & kindest care for tour customers.
Best value for money with great service with a heart
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you for your positive review of your recent Tomato Travel tour, Swee! We're very happy to hear that you enjoyed your trip with us.
Отзиви за продукти

0
Споделете
RO
Robert
Langwarrin
5 years ago
Дата на покупка: 07/10/2019
Какво каза Robert за Tomato Travel:
An excellent first time in Japan
The trip to Japan was well balanced, the accommodation very good and well positioned, the tour content excellent and the tour guides great
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you very much for your positive review, Robert! We appreciate you taking the time to let us know about your recent tour with Tomato Travel.
Отзиви за продукти

0
Споделете
PE
Peter
5 years ago
Дата на покупка: 15/11/2019
Какво каза Peter за Tomato Travel:
Tomato Travel were superb.
Absolutely First class service from start to finish. The Tour guide, Keiko, was delightful and gave us 110 percent. The booking of this tour was made painless by the Sydney office. Our tour was...

Прочетете всички
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you so much for your positive review, Peter! We are so happy to hear that you were happy with your tour and the level of service provided by our staff in Australia and Japan. We hope to see you again on a Tomato Travel tour. Have a wonderful day.
Отзиви за продукти

0
Споделете
HI
Hilary
5 years ago
Дата на покупка: 06/10/2019
Какво каза Hilary за Tomato Travel:
Service was ok. We were bewildered with the flight through Melbourne from Adelaide it made our trip unnecessarily longer than it needed to be. On our return journey we were supposed to be picked up...

Прочетете всички
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you for taking the time to let us know about your recent experiences, Hilary. In regards to your flights, we understand that the reason your outbound flight went through Melbourne is because of a schedule change on Singapore Airline's part. Although we understand that this was less than ideal, this was Singapore's decision and ultimately out of our control. We apologise that your transfer was not correctly booked, but we do understand that your tour guide assisted in arranging alternative transport for you to ensure you did not miss your flight home. In regards to your other comments about dinner, we will take these into consideration and use them to improve our products for future travellers. Thank you again for taking the time to provide us with this feedback.
Отзиви за продукти

0
Споделете
CH
Christina
5 years ago
Дата на покупка: 06/10/2019
Какво каза Christina за Tomato Travel:
Japan is not always so accommodating
We were disappointed by your accommodation choices in Japan. We found the hotels chosen to be poorly situated in the cities, the rooms were not acceptable to international travellers and the...

Прочетете всички
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you for your feedback, Christina. We appreciate you taking the time out to let us know your thoughts. We always strive to provide our guests with a high level of customer service, and we wish to have this goal reflected in our choice of hotel partners. We will take all of your feedback on board and use this to improve our tours for future guests. Thank you again.
Отзиви за продукти

0
Споделете
Доверен клиент
5 years ago
Дата на покупка: 06/10/2019
Goodservicservice
The tour guidesdid a great job and we had a wonderful experience on our tour of Japan. The office staff in Australia were very helpful. There was only one minor problem with our transfers to Haneda...

Прочетете всички
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you for your positive review! We're glad to hear that you were happy with the services provided by our Australia and Japan teams.
Отзиви за продукти

0
Споделете
JU
Julie
Wangaratta
5 years ago
Дата на покупка: 05/10/2019
Какво каза Julie за Tomato Travel:
A brilliant tour, so many memories to treasure
From day one the everyone working at Tomato Travel were so helpful, knowledgeable, and friendly. It was an excellent tour with so many sights to see. Food was great as was the accommodation every...

Прочетете всички
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you so much for your positive review, Julie! We really appreciate you taking the time to let us know about your recent holiday, and that you enjoyed the food and the sightseeing inclusions. We hope to see you again on a Tomato Travel tour!
Отзиви за продукти

0
Споделете
TR
Trevor
5 years ago
Дата на покупка: 07/10/2019
Какво каза Trevor за Tomato Travel:
We did not get satisfaction.
When booking I was made to understand that this tour would see Japan in full Autum colour. This was one of our main reason for the tour. However it turned out that we were a few weeks too early....

Прочетете всички
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you for taking the time to provide us with this feedback, Trevor. All of our peak season dates are chosen based on historical evidence, and this information is readily available on our website. All peak season dates also incur a seasonal surcharge. However, we understand that the date you were booked on was not one of our peak season departure dates. While we understand that you were disappointed not to see autumn leaves during your time in Japan, the date you were booked on was not a peak season departure date. Thank you for taking the time to let us know your thoughts, and we are happy to hear that you enjoyed your tour otherwise.
Отзиви за продукти

0
Споделете
JE
Jennifer
Yamba
5 years ago
Дата на покупка: 07/09/2019
Какво каза Jennifer за Tomato Travel:
Ease of communication and response to queries. Nothing was a problem.
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you very much for your positive feedback, Jennifer!
Отзиви за продукти

0
Споделете
Относно Tomato Travel
Tomato Travel
Прочетете всички
Level 2, 403 Elizabeth Street, Surry Hills, New South Wales, 2010, Australia
Защо да се доверявате на отзивите във Feefo?

Относно Tomato Travel
Tomato Travel