My trip has been cancelled due to the Middle East war. Tick insurance had refunded the loss of the booking 100% only deducted the excess.
Happy for the refund process.
Disappointed that after my issue with the promotional discount not being applied to the policy when time came to pay and raised this with the product review still nobody from Tick travel insurance...
Прочетете повече
Отзиви за продукти
David Mayo
Tick Travel Insurance
2 years ago
Hi Michael,
I am really sorry to hear about your experience. Unfortunately, there was an issue with our promotional code. I have asked one of our representatives to contact you as a priority to fix the issue with your policy.
Once again, I apologise for the inconvenience caused.
Regards,
The Tick Insurance Team
MC
Michael Cohn
2 years ago
Still no action from Tick Travel insurance. No phone call or email contact. No after sales service provided. Disappointing as I am in the sales field myself.
Hi Samantha,
I am sorry to hear about the access of your policy documents. I have asked our customer service team to re-send the documents to you. You should receive them today. Please email info@tickinsurance.com.au if you have any questions.
Regards,
Anna
Отзиви за продукти
David Mayo
Tick Travel Insurance
2 years ago
Hey Samantha,
Sorry for the inconvenience, our website was down for maintenance and some customers experienced some issues. You can login by using this link: https://www.tickinsurance.com.au/portal/login
In any case, I have asked our team to re-send your documents.
Regards,
Anna
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
