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Hi Martina, Thanks for the feedback. I am sorry to hear that there were delays when receiving your order. We appreciate your patience and understanding during this time of immense change. This is a fast changing situation and we are taking the proper administrative steps as fast as we can as rules become clearer. Many thanks, TSE x

Hi Martina, We are so sorry that were unable to fulfil your express shipping. We have refunded this amount to you. We have emailed you directly for further information regarding any customs fees, you can also find information regarding this here: https://thesportsedithelp.zendesk.com/hc/en-us/articles/360016989178-Shipping-to-Europe-Brexit-Update Many thanks, TSE

Hi Olivia, Thank you for the feedback. We do sincerely apologise for the delay getting your order to you. We have contacted you directly to resolve this. Many thanks, TSE x

Hi,, Thank you for the feedback. We do sincerely apologise for the delay getting your order to you. We have contacted you directly to resolve this. Many thanks, TSE x

Hi Catherine, We do sincerely apologise for this confusion. We had emailed you directly regarding the cancellation and further information. Many thanks for your feedback. TSE x