Delivery time or estimate was not given, however, the driver was very helpful - offering advice and guidance on the product. Overall, very pleased with the company and would recommend
Greenhouse we bought was much better value than any others I could find and went together quite easily. Some panes of glass were broken but we still had enough to glaze and have a few spare.
The product was/is excellent and now it's complete has performed well.
Delivery was excellent and as promised.
Their backup technical assistance was knowledgeable and very helpful.
My only criticism...
The product was good although the instructions were poor too much emphasis on drawings and diagrams not enough written instruction. To make matters worse, the main supporting roof beam had not been...
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Доверен клиент
13 years ago
Could do better
The Greenhouse People
The Greenhouse People
13 years ago
I am sorry to hear of the problems you encountered with your greenhouse, and we welcome any feedback you have regarding the instructions as we write these ourselves and so are able to make changes that can help future customers.
With regards to the miss-drilled part, I am sorry that this occurred and if we had known we would have replaced the part immediately for you. Please let me know if you would like us to do this as we do not put a timescale on reporting missing or faulty parts.
You are right in that we do offer £25 for photographs that we use on our website or in our literature and we really appreciate it when customers forward them to us. Unfortunately due to the volume of photos received we are unable to reply to everyone and so I am sorry if yours wasn't a photo that was suitable.
I would like to assure you that as a Company we care very much about our customers, products and service. Therefore if you have any further issues or concerns, then please do not hesitate to contact me directly.
Kind regards
Alexandria Davies (Customer Services Manager)
Дата на покупка: 10/11/2012
0
Споделете
Доверен клиент
Проверено от Feefo
13 years ago
Very good efficient service, will use you again.
Дата на покупка: 15/10/2012
0
Споделете
Доверен клиент
Проверено от Feefo
13 years ago
great product. delivery on time this is my second greenhouse.
With over 20 years experience of the greenhouse trade, our family owned and run business strongly believes in helping all customers successfully navigate the greenhouse buying maze.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
With over 20 years experience of the greenhouse trade, our family owned and run business strongly believes in helping all customers successfully navigate the greenhouse buying maze.
