Прегледи на Taxi2Airport B.V. EN

Dear Ivor, Thank you for your feedback. We are glad to hear that you appreciated your trip with our service to go to the airport. We hope you will use our services again on your future trips. Kind regards, The Taxi2Airport Team

Dear Claire, Thank you for taking the time to share your feedback with us. We can truly understand that you expected a totally different service. Also, we are well aware of how frustrating this situation may have been for you, especially when travelling with kids and not feeling secure. Our apologies for such an unpleasant situation. Our main goal is to give our customers the most hassle-free experience possible. This is why we have already taken serious action with the driver of your transfer. We would like to avoid any kind of similar situations to the one you unfortunately experienced. Since we are unable to refund you for not providing the booster seats (in countries where it is not mandatory, the extra option of booster/baby seats has no extra charge in the booking), we had created a discount code for you as a gesture of apology. However, if you feel there is anything left we can do to give you fair compensation for the issue you experienced, please do let us know. We would be more than happy to help you. Please accept our apologies for the inconvenience once again. Kind regards, The Taxi2Airport Team

Dear Zule, Thank you for your comment. We really appreciate you taking the time to share your feedback about your experience. We are glad to hear you appreciate our services and especially our way to communicate with our clients. As a gesture, we would like to offer you a discount code, which you can redeem on your next trip at Taxi2airport. We would like to keep you as our valued customer in the future. Kind regards, The Taxi2Airport Team

Dear Anna, Thank you for taking the time to share your experience with us. We really take our customers reviews very seriously in order to improve our future services. First of all, please let us apologise for the inconvenience caused. We are terribly sorry to hear that you had to wait so long for your driver, of course, this is not the type of service we would like to provide to our customers. We completely understand how inconvenient this may have been for you, especially when having to take a flight. Regarding the delay of the driver, we assure you we had already contacted them in order to take serious action to avoid any future situations like the one you experienced. You will see we had also sent you a discount code at your personal email, we would love to hear that you would like to give us another try. Also, if you feel there is anything left that we can do to solve this whole situation, please do let us know. Please accept our most sincere apologies for the inconvenience. Kind regards, The Taxi2Airport Team

DearJesuaph, Thank you for your comment. You are glad to hear about your good experience with the driver for your trip. We would like to keep you as our valued customer in the future, and we hope you will use our services again. Kind regards, The Taxi2Airport Team

Dear Patricia, Thank you for sharing your feedback with us about your experience. It is essential for us to know that your trip went well with our service and also with the driver who picked you up at the airport. We hope you will use our services again for your next trips. Kind regards, The Taxi2Airport Team