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I am sorry to hear that your daughter isn't enjoying using her Penny Scallan Drink Bottle. That IS unusual. It might be worth introducing it at another time. They are the perfect size for school,picnics, excursions etc. Let us know how she goes. Thank you kindly for you honest feedback. Warm regards Penny Scallan Customer Service

Thank you for your feedback! I am pleased to hear you and your son enjoy your newly purchased Lunch Box! We hope your son is getting great use from this! Warm regards, Stuck on You Customer Service

We are so pleased to hear you love your newly purchased Russian Doll handbag! We hope you get great continuous use form all purchases you have made with us. Warm regards, Penny Scallan Customer Service

Our team is so pleased to hear you will be a returning customer! We hope you enjoy our products and find the quality is to a high quality standard! Warm regards, Penny Scallan Customer Service

Thank you so much for your feedback, I am pleased to read that you are happy with so many of your Penny Scallan products. I will contact you directly about your Umbrella, our products are made to endure the regular rough and tumble of our Penny Scallan kids. I look forward to resolving this for you and thank you, once again, for taking the time to give us your feedback. Warm regards Stuck on You Customer Service

Thank you so much for your feedback, I am pleased to read that you are happy with so many of your Penny Scallan products. I will contact you directly about your Umbrella, our products are made to endure the regular rough and tumble of our Penny Scallan kids. I look forward to resolving this for you and thank you, once again, for taking the time to give us your feedback. Warm regards Penny Scallan Customer Service

I will contact you about your Umbrella. I look forward to resolving this for you. Penny Scallan Customer Service

We appreciate you taking the time in sharing your feedback with us! We are so pleased to hear you are happy with the quality f your Penny Scallan products and find they are advertised at a reasonable price. Warm regards, Penny Scallan Customer Service

We are pleased to hear you are happy with the quality of your Navy Star Pencil Case and happy to hear this has arrived with you in a timely manner! We thank you for your recent purchase with us and hope to see you shopping with us again in the future! Warm regards, Penny Scallan Customer Service