Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Splash About | Обслужване на клиенти Отзиви за {{merchantUrl}} | Feefo

Показване на всички 5,815 прегледа

Доверен клиент

Проверено от Feefo

6 days ago

Delivery times way too long

Placed my order on July 11 and haven’t received the items on July 22nd. I don’t think they provide a good service in regarding of delivery time. And I haven’t seen the products yet.

Sarah Major

Splash About

6 days ago

HI, I'm very sorry to hear that your order has not arrived yet, and I completely understand your disappointment. Please could you email info@splashabout.com so I can look into this for you as a matter of urgency and investigate what has happened with your delivery. I look forward to hearing from you and getting this resolved as quickly as possible. Sarah

Доверен клиент

5 days ago

Hi Sarah, I’ve just sent an email to the address you gave us. Looking forward to hearing from you soon. Thank you

Sarah Major

Splash About

4 days ago

Hi Can you please confirm that you have had a response to this as i have just searched your order number and the name I can see attached to the feedback in my emails and can not find an email from yourself. Look forward to getting this resolved for you soon. Sarah

Доверен клиент

4 days ago

Hi Sarah, I have not received any email in reply to the one I sent. I can try and send it again, what email should I send it to? Thank you Elisabetta

Sarah Major

Splash About

1 day ago

If you could send this to info@splashabout.com and Sarahm@splashabout.com that would be brilliant and i can look into this immediately for you. Thank you Sarah

Доверен клиент

4 hours ago

After contacting customer service, we have received the items which were promptly sent as a replacement and delivered in less than two days. Very impressed with the courtesy and promptness of Sarah, who we have exchanged emails with. The products are very nice, kids love them and we can’t wait to play with them in the water. Apart from the items ordered and not delivered, which apparently got lost somewhere, we had a good experience with customer service and we would order again from the company.

Sarah Major

Splash About

4 hours ago

Hi Just wanted to say thank you again for getting in touch and allowing me to resolve this for you. I am so pleased to hear the new order is now with you and thank you again for your patience and understanding. Enjoy your order and happy Swimming, Sarah

Дата на покупка: 11/07/2026

Доверен клиент

Проверено от Feefo

1 day ago

Great product

great

Дата на покупка: 02/07/2026

Pauline Preece

Проверено от Feefo

2 days ago

Какво каза Pauline Preece за Splash About:

Order arrived informed

Sarah Major

Splash About

1 day ago

Thank you for your feedback. We’re pleased to hear that your order arrived promptly and that you were kept informed throughout the delivery process.

Дата на покупка: 01/07/2026

Laura Levey

Проверено от Feefo

3 days ago

Sarah Major

Splash About

1 day ago

Thank you so much for your feedback and your purchase. Happy Swimming.

Дата на покупка: 15/07/2026

Доверен клиент

Проверено от Feefo

6 days ago

Great company

Great customer service. Very responsive. Have liked all the products we have purchased, they've been good quality and reasonably priced.

Sarah Major

Splash About

1 day ago

Thank you so much for your lovely feedback. We’re delighted to hear that you’ve been happy with our customer service and have enjoyed the products you’ve purchased. t’s wonderful to know you feel they offer good quality at a reasonable price.

Отзиви за продукти

Дата на покупка: 12/07/2026

Доверен клиент

Проверено от Feefo

6 days ago

Sarah Major

Splash About

6 days ago

Thank you for your lovely feedback.

Дата на покупка: 11/07/2026

Jacqui Sissens

Проверено от Feefo

7 days ago

Какво каза Jacqui Sissens за Splash About:

All good.

Efficient.

Sarah Major

Splash About

6 days ago

Thank you for your lovely feedback and i am pleased to hear you are happy with the service provided.

Дата на покупка: 26/06/2026

Beverley Rollason

Проверено от Feefo

7 days ago

Какво каза Beverley Rollason за Splash About:

Excellent

Excellent, very prompt. Excellent product too.

Sarah Major

Splash About

6 days ago

Thank you so much for your lovely review! I'm delighted to hear that you found our service prompt and that you’re pleased with your product. Thank you for choosing us and for taking the time to share your feedback.

Отзиви за продукти

Дата на покупка: 11/07/2026

Jacqui Bradley

Проверено от Feefo

7 days ago

Какво каза Jacqui Bradley за Splash About:

Excellent

Sarah Major

Splash About

6 days ago

Thank you for your lovely feedback and i am pleased to hear you are happy with the service provided.

Дата на покупка: 10/07/2026

Carolyn Skew

Проверено от Feefo

7 days ago

Какво каза Carolyn Skew за Splash About:

Splash about floating fish

Great service and items arrived promptly

Sarah Major

Splash About

6 days ago

Thank you so much for your lovely review! We’re delighted to hear that you received your Floating Fish promptly and that you were happy with the service you received. Thank you for choosing Splash About and for taking the time to share your feedback.

Дата на покупка: 09/07/2026

Не сте получили покана за оставяне на отзив?

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Преглед на всички медийни файлове (28)

Feefo Trusted Service Awards

Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.

Какво представляват наградите Trusted Service Awards

Част от инициативата Treefo

Работим с Ecologi, за да финансираме проекти за засаждане на дървета в замяна на отзивите, събрани от Splash About

Научете повече за Treefo

Защо да се доверявате на отзивите във Feefo?

Научете повече за Feefo

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Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?