This has been a negative experience and I worry every time I look at this piece of art I will think about how bad the customer support was. It was quite alot of money for me to spend and I was so...
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Sonic Editions
Sonic Editions
2 years ago
Hi Meghan,
We’re sorry you’re upset about this, but we’re unable to pay duty or taxes charged on Canadian orders. All orders in the USA, UK and EU are delivered without any charges as we manufacture in all these locations, but, as we say clearly on the site, any customs charges outside those areas are not included. I’m sorry if this was unexpected but all customs or import charges are totally outside our control. We’re glad that you like the print and we’re sorry you felt you needed to mark it down due to a customs charge.
Best,
Sonic Editions
Отзиви за продукти
Sonic Editions
Sonic Editions
2 years ago
Sorry the customs charge spoilt your love of the image.
have used SE before and service again excellent - easy ordering,quality product at great price,prompt delivery
Дата на покупка: 25/01/2024
1
Споделете
LR
lisa roller
Проверено от Feefo
2 years ago
Какво каза lisa roller за Sonic Editions:
Still have received order. I understand it can take 21 but it seems excessive with modern shipping methods. Order was was placed 10 business days and I’ve received nothing except a receipt. No...
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Sonic Editions
Sonic Editions
2 years ago
Hi Lisa, As you ordered one of the Slim Aarons collection these prints take longer as they come direct from the archive. Glad the prints all got there in the end. Thanks again for your purchase.
Sonic Editions - Limited Edition Fine Art Photography. Sonic Editions makes limited edition high quality music photography available to real music fans for the first time. Framed prints of music and cultural icons from only £79.00.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Sonic Editions - Limited Edition Fine Art Photography. Sonic Editions makes limited edition high quality music photography available to real music fans for the first time. Framed prints of music and cultural icons from only £79.00.
