Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Simplicity Cremations

Показване на всички 2,434 прегледа

Mrs Maureen Anne Jones

Проверено от Feefo

4 years ago

Какво каза Mrs Maureen Anne Jones за Simplicity Cremations:

Efficient and Helpful.

Yes everything went well and Nathan was very nice, polite and helpful. Only negative comment is the phone number you continually quote in your paperwork can't get through on!

Sally

Simplicity Cremations

4 years ago

Thank you for taking the time to leave your 5* review. We are happy that our staff were polite and helpful and also note and apologise for the phone issue you experienced. If you would like to get in touch to discuss any concerns, you can contact the Client Relations Team on 0800 731 0655 between the hours of 9.00 a.m. and 5.00 p.m.

Доверен клиент

Проверено от Feefo

4 years ago

Very disappointed

Disappointed with service as was told my mothers ashes would be scattered locally but after cremation was informed that it was nearly an hour and a half drive away so ended up having to pay extra £75...

Прочетете повече

Sally

Simplicity Cremations

4 years ago

Thank you for taking the time to leave your 3* review. A member of our Client Relations team will be in touch with you shortly to discuss your concerns. Alternatively if you would like to get in touch directly, you can contact the Client Relations Team on 0800 783 7171 between the hours of 9.00 a.m. and 5.00 p.m

Доверен клиент

Проверено от Feefo

4 years ago

They gave a full and thorough explanation of the service, which was sufficient for us to feel comfortable and confident in taking it up.

Доверен клиент

Проверено от Feefo

4 years ago

Great company to do business with and you get what you want at a fair price

My contact at Simplicity Cremations on the phone was Nathan. He was very patient, informative and friendly. He went through everything I needed to know and clarified a few points I was not sure of....

Прочетете повече

Доверен клиент

Проверено от Feefo

4 years ago

Discussing after numerous blunders

Do what they say they're going to do when they say admit to their own failings an apologise when they,be got it wrong

Sally

Simplicity Cremations

4 years ago

Thank you for your review. I am sorry to see that you are unhappy with the service you have received. A colleague from our Client Relations Team will be in touch with you shortly. Alternatively you can contact them directly on 0800 783 7171, they are available Monday to Friday 9am until 5pm.

Доверен клиент

Проверено от Feefo

4 years ago

Good to understand

Yes everything explained well

Доверен клиент

Проверено от Feefo

4 years ago

Simple. Easy to do

It was so much easier to sort out over the phone than I thought it would be

Sally

Simplicity Cremations

4 years ago

Thank you for your 4 star review. If you have any concerns you would like to discuss further, please contact our client relations team on 0800 783 7171, they are available between 9am and 5pm Monday to Friday.

Доверен клиент

Проверено от Feefo

4 years ago

Very good service

It was all so easy to set up. I am having the basic of basic funerals, so there wasn't much to input. I recieved all the documentation very quickly and now I just pay each month and know that my love...

Прочетете повече

Sally

Simplicity Cremations

4 years ago

Thank you for your 4 star review. I was sorry to note that you have had difficulties having your name corrected. If you would like to discuss this further please contact our client relations team on 0800 783 7171, they are available between 9am and 5pm Monday to Friday.

Mr Roy Wilfred Vince

Проверено от Feefo

4 years ago

Какво каза Mr Roy Wilfred Vince за Simplicity Cremations:

PEACE OF MIND

Arranging a funeral is not as complicated as I would have thought. The whole process was done over the telephone in a short time and now we (my wife and I) . have no fears of leaving behind ...

Прочетете повече

Mrs Sandra Beverley Elaine Williams

Проверено от Feefo

pencoed

4 years ago

Какво каза Mrs Sandra Beverley Elaine Williams за Simplicity Cremations:

wonderful. professional advice given without being hurried to respond to questions very informative

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Прегледи на Simplicity Cremations

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?