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I was able to speak to a human being, who was both helpful & pleasant. Further than that, I was happy with my insurance deal.

A good no messing service

We never received any policy documents either by email or mail. We had to chase this up only to find that you had incorrectly typed our email address. In future I think you should double check email...

Happy with Shield, however, paid online and this did not pick up on my account. I received a letter on the day my old policy expired saying I wasn't covered. Had to make an urgent call to sort this...

Good service but did not receive ins policy . Rang after 6 weeks they sent me another one

Good and reasonable price

I have been waiting for months after trying to contact you about a claim which you still haven’t sorted You sent letter saying you were busy!! But still no reply since April as I was not satisfied...

Really easy to talk to and answer all my questions will continue to use Shield

Cover offered on renewal was greater than required as the caravan is not being used or moved during the current Covid 19 restrictions. Shield ran through the risks currently operating and adjusted...

friendly and professional with the service given and very competiveness with the prices