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Had to ring up myself to arrange a renewal. No reminder or renewal sent.

I receive a quote and documents each year and pay,no quibble.

Rang to renew insurance. Very helpful and polite lady on the phone explained price and monthly figures .

Efficient and polite it would be nice if customer were given the option of a postal copy instead of just an email form of the insurance documents

phone connection very slow

Your claims handlers are incompetent

Very good thanks

Very nice lady, very helpful

Took about 30 minutes to get through and then the operative seemed pretty miserable to be honest. I only had to change my husbands employment status and I would like to have been able to do it online.

As always good competitive pricing. Was very disappointed that last year did not get a discount for European travel which we did not require and had to pay for but this year the lady was extremely...