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Efficient and quick also very polite.

First rate telephone manners. Helped instantly, very aware of role in organisation. Impressed.

I am pleased that GEM, who I have been a member of for over 50 years, are using Shield Total Insurance. My telephone call was friendly, but efficient. The paperwork is clear, and arrived promptly.

As usual shield sent me a reminder for my insurance which was very competitive and I carried on with my cover

Excellent service. I was expecting a great big price hike this year when my renewal came in. However i was pleasantly surprised when it was only about £10.. why cant more companys give honest, fair,...

I was very disappointed with the renewal call this year. I had to ring back as the systems were down the first time and although the person who answered the second time was pleasant, they were not...

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Very good all service all round

Information on website informative & easily understood. Telephone operator helpful & polite.

I would recommend Shield insurance to family and friends, and would use again