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Staff seemed okay & polite on the phone. They weren't to pushy which is the main reason I went with `sheild

Customer friendly. Easy communication and friendly helpful staff. Thank you

Very good service very quick to set up. Very polite lady on the phone.

Excellent and professional service

i am only going on the experience of talking to people on the the telephone about renewing my insurance with shield once again for another year;i have never had any complaints about the service i...

the lady on the phone was v good as I am o a p

Very helpful when contacted regarding my caravan insurance renewal

Excellent customer service quick and easy to renew great value for money would recommend to friends and family.

Great Service and a competitive price.

I was treated with courtesy by your representatives and pleased with the price