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They were very friendly and helpfull to help us get the correct insurance

practical, simple assistance to get caravan insured with a prompt return call and helpful staff.

I have used SHIELD insurance now for a number of years on behalf of our Dog Club. I will continue to do so as long as I am Treasurer. I find the staff at the other end of the line very helpful with...

Excellent service and I will recommend them to others

The contact no.given 0800 148 8653, was exasperating. "all our operatives are busy" then back to switchboard. press button 1 etc. Having been given the run around for an hour I eventually gave up,...

Not bad service but original person who I spoke to got my first name, surname and email address all wrong so that policy was in the name of someone who didn't exist at my address. As a result, policy...

Straight forward and they carry on till you have a good deal

Efficient friendly service

excellent call room staff explained everything in great detail,no hard sell just facts and a great price

Very easy transaction. And I required an amendment to the policy which was dealt with promptly and efficiently by a member of the call centre staff. Very happy with the service.