Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Shearings Holidays | Обслужване на клиенти Отзиви за {{merchantUrl}} | Feefo

MC

Mrs J Chaplin

5 years ago

Какво каза Mrs J Chaplin за Shearings Holidays:

Excellent value,looked past the few wear and tear of hotel room x

Excellent service.

Отзиви за продукти

Дата на покупка: 21/02/2020

0

DS

Douglas Stitt

Romney Marsh, Kent

6 years ago

Какво каза Douglas Stitt за Shearings Holidays:

very enjoyable. after this virus emergency i look forward to many more.i

Excellent and straightforward

Дата на покупка: 01/07/2019

1

MR

Mrs A Reynolds

hawarden

6 years ago

Какво каза Mrs A Reynolds за Shearings Holidays:

easy to follow

easy to follow and to add extras

Отзиви за продукти

Дата на покупка: 10/02/2020

0

Доверен клиент

6 years ago

Качени медийни файлове

Преглед на всички медийни файлове (1)

Ll'andudno is beautiful but........

Booking was easy enough online, until they changed my coach seat unnecessary. I had originally booked and paid for a front coach seat A1, but then two coaches was put together I was moved to coach...

Прочетете повече

Lynsay Dean

Shearings Holidays

6 years ago

Thank you for your review. I am sorry to hear that your seats were changed. we only do this when it is necessary and we do mention it in our T&Cs. The vacant from seats can only have been due to a no show/cancellation. In regards to your room, I would like to express my personal apologies for the issues you have mentioned. Please rest assured that this will be investigation and any necessary repairs affected. I hope that we can continue to be of service to you in the future.

Отзиви за продукти

Дата на покупка: 17/02/2020

0

Доверен клиент

6 years ago

Excellent holiday - booking, travel, hotel and facilities.

, very good - no that's enough.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review.

Доверен клиент

6 years ago

Nothing new to say.

Отзиви за продукти

Дата на покупка: 17/02/2020

0

MW

Mrs A Willits

6 years ago

Какво каза Mrs A Willits за Shearings Holidays:

Excellent driver.,excellent hotel.and yes we had an excellent time

no prroblems

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review.

MW

Mrs A Willits

6 years ago

No further comment

Отзиви за продукти

Дата на покупка: 10/02/2020

0

MR

Ms E Rowlands

6 years ago

Какво каза Ms E Rowlands за Shearings Holidays:

Make the optional an included, or just don't offer one and then dissapoint.

Our driver Adrian was lovely, as were the staff at The Grand Atlantic. The only down-side to the holiday was that the optional excursion did not materialise..we were meant to go to The Cheddar Gorge,...

Прочетете повече

Emily Abram

Shearings Holidays

6 years ago

Thank you for your feedback. Our optional excursions are arranged by the driver and are subject to numbers and availability. I note that you feel that this excursion should be an included one and I have passed this on to the relevant Product Manager for review. Customer feedback is very important to us and I would like to thank you for taking the time to let us know your views.

MR

Ms E Rowlands

6 years ago

Thankyou for e-mailing me, much appreciated. I WILL be taking more holidays with Shearings, hopefully to replace our Lake Como trip which, due to this awful virus situation, has had to be postponed. keep well.thanks again.

Отзиви за продукти

Emily Abram

Shearings Holidays

6 years ago

Thank you for your review. Your comments have been taken onboard and will be reviewed by the Product Manager responsible for this tour. I do hope you will travel with us again when I am sure that your faith in our Company can be fully restored.

MR

Ms E Rowlands

6 years ago

Thankyou, stay safe.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your kind words. Best wishes, we look forward to being of service to you again in the future.

Дата на покупка: 21/02/2020

0

MT

Mr S Tanner

Huddersfield

6 years ago

Какво каза Mr S Tanner за Shearings Holidays:

They never get it wrong

They always provide a great break. Without fail

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review and your lovely comments.

MT

Mr S Tanner

6 years ago

We have two further holidays booked for this year but whether we make them is in the lap of the gods of course. I will continue to monitor your website for latest information.

Отзиви за продукти

Дата на покупка: 14/02/2020

0

MT

Mrs S Nevett-tidmarsh

6 years ago

Какво каза Mrs S Nevett-tidmarsh за Shearings Holidays:

Excellent hotel able to cater for dietry conditions.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review. I am pleased that you found the St George Hotel in Harrogate to be excellent and I am pleased that they catered for your dietary needs.

Отзиви за продукти

Дата на покупка: 17/02/2020

0

MW

Ms D Wellings

6 years ago

Какво каза Ms D Wellings за Shearings Holidays:

Yes I have left a review but have had no feedback as yet .

Booked on line ,very quick and easy

Lynsay Dean

Shearings Holidays

6 years ago

Thank you for the 5 stars and positive comments.

MW

Ms D Wellings

6 years ago

Yes the chefs have usually been very good but never on the first evening and I usually take my own dessert as I am usually offered a fruit salad.Not very nice when everyone else has the option of a lovely pudding with custard .Before booking another Shearrings holiday I will request a menu prior to making a firm booking. Regards Diane Wellings

Emily Abram

Shearings Holidays

6 years ago

Thank you for your further reply. Please rest assured that we will feed your comments back to the relevant people. We do realise that food is a very important part of our customers' holidays and we aim to provide goodquality food which offers our guestsa wide variety of choice and caters for individual dietary requirements. I am sorry we failed to meet with your expectations on this occasion and I assure you that your comments have been taken very seriously. I do hope we can be of service to you again in the future, when I am sure that your faith in our company can be restored.

Отзиви за продукти

Lynsay Dean

Shearings Holidays

6 years ago

I am very sorry for the issues you experiences whilst at The St Ives Bay Hotel. This is not typical of the service we aim to provide our customers with. Our chefs are happy to assist with any dietary requirements and is concerning that you did not receive meals suitable for your diet. Please rest assured that we have taken this on board and advised the Hotel of your experience and this will be looked into going forward. I hope that we can continue to be of service to you and restore your faith in our hotels.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your further reply. Please rest assured that we will feed your comments back to the relevant people. We do realise that food is a very important part of our customers' holidays and we aim to provide good quality food which offers our guests a wide variety of choice and caters for individual dietary requirements. I am sorry we failed to meet with your expectations on this occasion and I assure you that your comments have been taken very seriously. I do hope we can be of service to you again in the future, when I am sure that your faith in our company can be restored.

Дата на покупка: 24/02/2020

1

Прегледи на Shearings Holidays

WEEKEND PLUS - ILFRACOMBEОще прегледи на този продукт (37)Разгледайте уебсайта на продуктаRoom a little shabby. Complained to Manager. Chair worn out.

MIDWEEK PLUS - WHITBYОще прегледи на този продукт (45)Разгледайте уебсайта на продуктаexcellent tours good food.room changed because it was cold and drafty-upgraded to a seaveiw with extra cost or hassle

HALF BOARD - LL'DUDNO MARINEОще прегледи на този продукт (8)Разгледайте уебсайта на продуктаWales is stunning and I will definitely go back but not in winter.

COAST & COUNTRY - PITLOCHRY INCОще прегледи на този продукт (101)Разгледайте уебсайта на продуктаExcellent throughout.

COUNTRY LIVING BATHОще прегледи на този продукт (8)Разгледайте уебсайта на продуктаValue for money

HALF BOARD WKND- WESTON-SUPER-MAREОще прегледи на този продукт (2)Разгледайте уебсайта на продуктаDissapointed that the optional excursion was cancelled.

WEEKEND PLUS - FORT WILLIAMОще прегледи на този продукт (34)Разгледайте уебсайта на продуктаThe weather was appalling but the coach, hotel and driver were excellent, professional and knowledgeable

COUNTRY LIVING HARROGATEОще прегледи на този продукт (11)Разгледайте уебсайта на продуктаexcellent hotel

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?