Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Scenic - Luxury Cruises & Tours | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/scenic-au | Feefo

Доверен клиент

22 days ago

Дата на покупка: 07/05/2025

Our Amazing Journey from Budapest to Amsterdam.

They were all very professional and friendly. Brilliant. Top class service.

Отзиви за продукти

0

Доверен клиент

26 days ago

Дата на покупка: 06/05/2025

The staff on our cruise were on the whole fantastic. Service was great. Our butler didn’t seem to be enjoying his job much unlike the other staff.

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

23 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Отзиви за продукти

0

Доверен клиент

29 days ago

Дата на покупка: 03/05/2025

Scenic Cruise from Hell

People very good, processes very poor, with focus on ship movements rather than guest well-being. Disappointed a broken glass was left in my room for half a day even though 3 different staff attended...

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Отзиви за продукти

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

23 days ago

Thank you for sharing your experience with us. We’re truly disappointed to hear that your Scenic journey didn’t meet our high standards, as delivering a seamless journey for guests is always our goal. We take your feedback very seriously and will share this with our Customer Care team for review. Please know that we’re committed to learning from all feedback to improve our guest experience.

0

BH

Bruce H

Tylden

1 month ago

Дата на покупка: 21/04/2025

Какво каза Bruce H за Scenic - Luxury Cruises & Tours:

Great Cruise but you should know this

Without exception all the crew were thoughtful, pleasant and did their very best to excel

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

23 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Отзиви за продукти

0

Доверен клиент

1 month ago

Дата на покупка: 13/04/2025

Very up close and personal service

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

23 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Отзиви за продукти

0

BG

Barbara Grindrod

Perth, Australia

1 month ago

Дата на покупка: 21/04/2025

Какво каза Barbara Grindrod за Scenic - Luxury Cruises & Tours:

Excellent trip. HIghly recommended.

I have previously commented on this subject. The people and service were exceptional. Couldn't be faulted. Richard our Service Director was extremely good at his job and certainly made our holiday...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

23 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Отзиви за продукти

0

Доверен клиент

1 month ago

Дата на покупка: 21/04/2025

Great trip but some details need to be attended to

Crew were absolutely faultless. Scenic greatest asset is their crew. Cabin service by George was impeccable. What a pleasure it was to meet such a polite efficient courteous young man, Our...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

23 days ago

Thanks for sharing your thoughts with us. We’re glad to hear you enjoyed the journey and we appreciate your helpful feedback. Your comments will be shared with our team as we continue to enhance our guest experience.

Отзиви за продукти

0

FM

Frances M

Melbourne

1 month ago

Дата на покупка: 21/04/2025

Какво каза Frances M за Scenic - Luxury Cruises & Tours:

Cruise Director was very good, he had a very good knowledge of the places we visited. The head of restaurant service was also very good Most of the staff remembered us by name, which was very nice...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

23 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Отзиви за продукти

0

PL

Phillip L

MANLY WEST

1 month ago

Дата на покупка: 16/04/2025

Какво каза Phillip L за Scenic - Luxury Cruises & Tours:

A cruise you should add to your bucket list

After some initial minor problems with the booking everything went smoothly. My family and I were looked after wonderfully on the cruise and your fantastic Entertainment Manager Mabel kept us...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

23 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Отзиви за продукти

0

CS

Christine S

BRISBANE

1 month ago

Дата на покупка: 16/04/2025

Какво каза Christine S за Scenic - Luxury Cruises & Tours:

The professional onboard team created a great atmosphere and were friendly and helpful. The Hotel Director (Goran) and Cruise Director (Lucasz) kept us entertained and well-informed. Aleacia...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

23 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Отзиви за продукти

0

Прегледи на Scenic - Luxury Cruises & Tours

23 Day North Sea to the Black Sea - Bucharest to AmsterdamОще прегледи на този продукт (5)Разгледайте уебсайта на продукта

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?