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I am very sorry to hear that you were unhappy with the product and apologise for the inconvenience this has caused. We were unaware there was an issue with this item and appreciate the time you have taken to leave your feedback. A credit has been put on your account as a good will gesture. In future if you have any concerns relating to products you have bought from us, please contact our Customer Service team on 0151 670 9200, alternatively you can email them on complaints@salonsdirect.co.uk We hope that you continue to shop with us in the future. Kind regards Salons Direct

I am sorry to hear that you have been unhappy on this occasion, according to the tracking DPD have attempted delivery on a number of occasions but have been unsuccessful, our customer service team have contacted you direct to resolve this for you, if you can call us back on 0151 670 9200 or email in to sales@salonsdirect.co.uk we will be able to help, Kind Regards Becky

I am sorry to hear that you have been unhappy on this occasion, according to the tracking DPD have attempted delivery on a number of occasions but have been unsuccessful, our customer service team have contacted you direct to resolve this for you, if you can call us back on 0151 670 9200 or email in to sales@salonsdirect.co.uk we will be able to help, Kind Regards Becky

I am sorry to hear that you have been unhappy on this occasion, according to the tracking DPD have attempted delivery on a number of occasions but have been unsuccessful, our customer service team have contacted you direct to resolve this for you, if you can call us back on 0151 670 9200 or email in to sales@salonsdirect.co.uk we will be able to help, Kind Regards Becky