Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Safestore Ltd | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/safestore-ltd | Feefo

Показване на всички 28,223 прегледа

Доверен клиент

12 years ago

Дата на покупка: 27/05/2013

Steve Martin was particularly efficient in information on the phone/clarifying pricing, terms & conditions &…

Steve Martin was particularly efficient in information on the phone/clarifying pricing, terms & conditions & proceedures etc. All you staff have been very pleasant & helpful as well as confirming...

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Safestore Ltd

12 years ago

Thank you so much for the great feedback! It's good to hear you received an excellent service and would recommend us in the future. If there is anything else we can do to help, please give us a call or drop by the store. Kind regards Lynsey - Customer Support 0800 444 800

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Доверен клиент

12 years ago

Дата на покупка: 27/05/2013

Lovely staff but my storage has no step-free access, no passenger lift, very old goods…

Lovely staff but my storage has no step-free access, no passenger lift, very old goods lift, and I found much better deals from more modern competitors afterwards.

Safestore Ltd

12 years ago

Thank you for your feedback Saran. I’m sorry to hear about the problems you have experienced with access to your items. I have spoken to our store manager Anthony and he would be more than happy to arrange a ground floor unit for you. Please let us know if we can help any further. Many thanks, Adam – Customer Support Coordinator 0800 444 800

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Доверен клиент

12 years ago

Дата на покупка: 27/05/2013

Adrianna at the safestore in old Trafford was extremely helpful. Very efficient and knowledgeable about…

Adrianna at the safestore in old Trafford was extremely helpful. Very efficient and knowledgeable about the product. The storage space she recommended and I reserved is perfect and her explanation on...

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Safestore Ltd

12 years ago

Thank you so much for taking the time to leave us such great feedback! We are delighted to hear you received a great service and every aspect of the process was explained thoroughly. I will pass on your kind words to Adrianna. If there is anything else we can do to help, please give us a call. Kind regards Lynsey - Customer Support 0800 444 800

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Доверен клиент

12 years ago

Дата на покупка: 27/05/2013

A mixed experience and attempted rip-off. Your man picked me up in the centre of Bristol…

A mixed experience and attempted rip-off. Your man picked me up in the centre of Bristol - very kind, as it was raining - and took me to the store to sign the papers. Then left me to walk back...

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Safestore Ltd

12 years ago

Thank you for your valuable feedback. I do apologise for the inconvenience experienced. I have passed on your comments to our regional manager who will be looking in to the matter. Many thanks, Adam – Customer Support Coordinator 0800 444 800

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Доверен клиент

12 years ago

Дата на покупка: 23/05/2013

The staff were very helpful

Safestore Ltd

12 years ago

Thanks for the feedback Neil. Please let us know if there is anything else we can do to help. Kind regards Lynsey - Customer Support 0800 444 800

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Доверен клиент

12 years ago

Дата на покупка: 26/05/2013

Clean, tidy and well laid out and with friendly, pleasant staff. But I find it…

Clean, tidy and well laid out and with friendly, pleasant staff. But I find it expensive!

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Доверен клиент

12 years ago

Дата на покупка: 26/05/2013

It is pretty good and very comfortable,, but the price needs to be little bit…

It is pretty good and very comfortable,, but the price needs to be little bit down..

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Доверен клиент

12 years ago

Дата на покупка: 26/05/2013

Had no problems gaining space and very accommodating when i needed more space on the…

Had no problems gaining space and very accommodating when i needed more space on the day. Good rates and the staff were very helpful

Safestore Ltd

12 years ago

Thanks very much for your feedback. It's great to hear you had a pleasant experience at our Southampton store. If there is anymore we can do to help, please let us know. Kind regards Lynsey - Customer Support 0800 444 800

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Доверен клиент

12 years ago

Дата на покупка: 24/05/2013

Professional operation. Easy access, Clean and secure. Helpful staff.

Safestore Ltd

12 years ago

It's great to hear your feedback Brian. Thanks so much! Kind regards Lynsey - Customer Support 0800 444 800

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Доверен клиент

12 years ago

Дата на покупка: 26/05/2013

My only comment would be I wish it was open a little later - at…

My only comment would be I wish it was open a little later - at least until 8pm

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Относно Safestore Ltd

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.

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0208 732 1500

Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom

Feefo Trusted Service Awards

Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.

Какво представляват наградите Trusted Service Awards

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Прегледи на Safestore Ltd

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?