Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Ruby Group | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/ruby-group | Feefo

Показване на всички 3,310 прегледа

Andrew

Dorset

1 month ago

Неудовлеторителна доставка

Какво каза Andrew за Ruby Group:

They resolved an issue amicably within 24 hours.

David Luscombe

1 month ago

Удовлетворителна доставка

Какво каза David Luscombe за Ruby Group:

Good communication and price. Gate turned up on time and looks well made.

Adam Fiddy

Ruby Group

1 month ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate! Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Отзиви за продукти

Доверен клиент

1 month ago

Удовлетворителна доставка

Service & delivery was prompt and as promised.

Доверен клиент

1 month ago

Adam Fiddy

Ruby Group

1 month ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your log lap timber Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Отзиви за продукти

Доверен клиент

1 month ago

Удовлетворителна доставка

This order was delivered very quickly and in perfect condition. All my other dealings have been excellent with Ruby

Adam Fiddy

Ruby Group

1 month ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your Cedar Timber Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Отзиви за продукти

Sarah Brenton

1 month ago

Удовлетворителна доставка

Какво каза Sarah Brenton за Ruby Group:

Quality of panels excellent, although more expensive than other options - the benefit was being able to buy exact size so worth the premium,

Adam Fiddy

Ruby Group

1 month ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your Panels Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Отзиви за продукти

Доверен клиент

1 month ago

Удовлетворителна доставка

Excellent.

Adam Fiddy

Ruby Group

1 month ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your corner trim. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Отзиви за продукти

Harry Kelly

Portsmouth

1 month ago

Неудовлеторителна доставка

Какво каза Harry Kelly за Ruby Group:

Customer service was very helpful

Adam Fiddy

Ruby Group

1 month ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We are sorry that the wood arrived wet, please be assured that this will not impact the integrity of the wood. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Доверен клиент

1 month ago

Неудовлеторителна доставка

I didn’t receive a response to my email but otherwise ok.

Adam Fiddy

Ruby Group

1 month ago

Hello there, Thank you so much for your review. Your feedback means a lot to us. I am so sorry that you did not receive a response to your email. I can see that when you contacted us, we actioned the replacement for you without delay but unfortunately the reply was left in drafts. Please forgive this mistake and do let us know if there is anything else we can do for you! Many thanks again Genei

Отзиви за продукти

Доверен клиент

1 month ago

Неудовлеторителна доставка

The product I received was sawn timber and we could not use it. The advert said planned. Cost money for nothing and is still sitting in our yard. Avoid this company

Отзиви за продукти

Peter Cavaciuti

1 month ago

Удовлетворителна доставка

Какво каза Peter Cavaciuti за Ruby Group:

Great service , responsive and knowledgable

Adam Fiddy

Ruby Group

1 month ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your timber. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Не сте получили покана за оставяне на отзив?

Относно Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

Прочетете всички

01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

Преглед на всички медийни файлове (194)

Feefo Trusted Service Awards

Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.

Какво представляват наградите Trusted Service Awards

Защо да се доверявате на отзивите във Feefo?

Научете повече за Feefo

Прегледи на Ruby Group

Wellington Tongue & Groove Side gate (1.8m High) - 1200mm / Hinge from the RightNice gate and looks well made.Още прегледи на този продукт (23)Разгледайте уебсайта на продукта

Loglap Treated Redwood 119mm x 21mm - 3.0mItems were exactly as promised and delivered on time.Още прегледи на този продукт (129)Разгледайте уебсайта на продукта

6" x 1" Board - British Cedar - PlanedThe boards were what I would expect for the price and expect from British grown Cedar.Още прегледи на този продукт (20)Разгледайте уебсайта на продукта

Cedar / Larch Slatted Fence Panels (Horizontal) - 2.1m / 1.5m / Larchexcellent quality and delivered quicklyОще прегледи на този продукт (1)Разгледайте уебсайта на продукта

Free 15cm Sample - Corner Trim - Treated Scandinavian RedwoodExcellent. All is good,..Още прегледи на този продукт (12)Разгледайте уебсайта на продукта

Large Deluxe Decking PlanterLovely well made planter.Още прегледи на този продукт (1)Разгледайте уебсайта на продукта

6" x 1" Boards - Larch Home-Grown - SawnTerrible product would never buy from this company again. I own a cladding companyОще прегледи на този продукт (31)Разгледайте уебсайта на продукта

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?