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Thank you very much for all your recent feedback, including your positive feedback on our service.

However, we sincerely apologise for your disappointment with the quality of the accessories. We're very happy to offer returns and refunds with full details available here: 

https://shop.royalacademy.org.uk/refunds-and-returns

You can also email us at mailorder@royalacademy.org.uk or phone us on 0800 634 6341. Your feedback has been forwarded on to our Accessories Team as it is extremely useful to help us ensure that our products can meet all expectations. We appreciate you taking the time to let us know all your thoughts and were pleased that you have enjoyed your other items.

Thank you very much for all your recent positive feedback, however, we apologise for your disappointment about the quality of your item.

We're very happy to offer returns and refunds with full details available here: 

https://shop.royalacademy.org.uk/refunds-and-returns

You can also email us at mailorder@royalacademy.org.uk or phone us on 0800 634 6341, as we are keen to ensure all our artist developed products can meet and surpass expectations.