Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Professional Academy

Показване на всички 146 прегледа

Доверен клиент

9 years ago

Could be better in responding to questions and queries. It always takes a follow up email or phone call to get a response.

Kamilla

Professional Academy

9 years ago

Hi, thank you for taking time to provide feedback on feefo. I am looking into how we can improve the response time, both from tutors and our student support team. Following a period of reduced staff, we now have an extra pair of hands to help and look after the support in general. I am confident this will result in better support across the board. Kind regards, Kamilla

Отзиви за продукти

Дата на покупка: 30/09/2016

Доверен клиент

9 years ago

It has been 17 months since I enrolled and I have had contact once with a tutor at my request, no support or advice around getting everything done, considering I am doing this along side a full time...

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Kamilla

Professional Academy

9 years ago

Hi,

Thank you for taking time to provide feedback on feefo. I am sorry to hear that you have had less support than expected and would like to ask you to contact us either via the Chat on the Refinery or by email. I wasn't aware that there was an issue and would of course have taken action had I known. I look forward to hearing from you. Kind regards, Kamilla

Отзиви за продукти

Дата на покупка: 07/01/2016

Trusted Customer

9 years ago

Какво каза Trusted Customer за Professional Academy:

Confusing website(s), log ins, especially if combining using them alongside a busy work commitment.

Отзиви за продукти

Дата на покупка: 20/09/2016

Trusted Customer

9 years ago

Какво каза Trusted Customer за Professional Academy:

Emails and queries were dealt with quickly and efficiently, however more emails detailing dates of local workshops for your chosen modules would have been helpful

Kamilla

Professional Academy

9 years ago

Hi, thank you for providing feedback on feefo. Your comments will be taken onboard and we will look into how we can communicate workshop dates more clearly. Kind regards, Kamilla

Отзиви за продукти

Kamilla

Professional Academy

9 years ago

I'm really pleased that you found the course content good. I believe CIM have actually changed their recommended core text in the latest reading list and the material we provide is reflecting the change. Perhaps more people expressed their view of the previous textbook and CIM took it onboard.

In terms of why workshops are scheduled over two days and two months prior to the hand-in date rather than a longer period, it is a reflection of a format that has worked well over the past 12 years. I do appreciate there are individual preferences and the format can be challenging sometimes. We are trying to ensure that the workshops are held regularly, but sometimes there are longer gaps.

Дата на покупка: 21/03/2016

Доверен клиент

9 years ago

A challenging process

The team behind the scenes work hard to provide excellent service but the site layout and functionality lets them down. It is very difficult to find resources, and the messaging system is incredibly...

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Kamilla

Professional Academy

9 years ago

Hi, Thank you for taking time to provide feedback on feefo. Your comments and suggestions on how to improve the Refinery will be taken onboard. We try to improve the site and it is an ongoing process. Receiving concrete feedback is really helpful. Kind regards, Kamilla

Отзиви за продукти

Дата на покупка: 22/09/2016

Доверен клиент

9 years ago

Would not reccommend

For a marketing course the student portal was extremely hard to use, very poorly designed. The materials online were incorrect and students came to the first session with the wrong documents. The...

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Отзиви за продукти

Дата на покупка: 09/03/2016

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Прегледи на Professional Academy

ISMM Diploma in Sales and Account Management (Level 5) - Premium/WorkshopsОще отзиви за този продуктРазгледайте уебсайта на продуктаPlenty of study notes given. Constructive feedback given from the Tutors

CMI Diploma in Strategic Management and Leadership (Level 7) - Distance Learning/LiteОще отзиви за този продуктРазгледайте уебсайта на продуктаNot enough support, help or advice.

CAM Foundation Diploma in Digital Marketing (Media and Branding) - Premium/Workshops - CIОще отзиви за този продуктРазгледайте уебсайта на продуктаNO support for this - this says its about branding but it is minimal - hated this course

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?