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Thank you so much for your lovely feedback. We’re delighted to hear that you enjoy choosing a mixed box and that your dog is a fan of all the different recipes. It’s great to have a bit of variety at mealtimes, and we’re so pleased our range gives you plenty of options to keep things interesting. Thank you for your continued support and for recommending ProDog Raw Best wishes Team ProDog

Hi Lyn, Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed Beach Fest, even without having a dog at the moment! It’s wonderful to know you had a great time and especially enjoyed the pool launch, it’s certainly one of the fun highlights of the festival. Thank you for coming along and supporting Beach Fest. We hope to see you again at a future event, whether you have a four-legged friend with you or not Best wishes Team ProDog

Hi Jan, Thank you for your feedback. We’re sorry to hear that your dog hasn’t taken to Repel and that you feel it has been a waste of money. For some dogs, a change to their food can be a little overwhelming, particularly when introducing something new alongside their usual meal. We would recommend starting with a tiny amount of Repel and gradually building it up over time, allowing your dog to get used to the taste and smell. If you’d like some more help with introducing Repel, please email us at support@prodograw.com and we’d be very happy to chat with you and see if we can help find an approach that works for your dog. Best wishes Team ProDog

Hi Connor, Thank you for taking the time to leave your feedback. We’re very sorry to hear that your sample box didn’t arrive, despite the courier showing it as signed for, and we’re also sorry you had difficulty getting through to us by phone. We’ve checked our records, but we can’t see any correspondence from you regarding this issue. Please email us at support@prodograw.com so we can look into this for you and help resolve the situation as quickly as possible. We’re sorry again for the inconvenience and frustration caused. Best wishes Team ProDog

Hi Kay, Thank you so much for sharing Chip’s ProDog journey with us. It’s great to hear that you found a chicken-free option that Chip really enjoys, with the lamb and pork with offal proving to be favourites. We're so pleased that you’ve found varieties that suit his tastes. And if you would like support from our nutritionist please do email support@prodograw.com as she will be more than happy to advise with bespoke support. Three weeks is a perfectly reasonable adjustment period when introducing a new diet, and we’re delighted to hear that Chip is now enjoying his food and that you’re already noticing a lovely shine to his coat. Thank you for choosing ProDog Raw and for giving Chip the time to settle into his new food. We hope his journey with us continues to be a happy and healthy one. Best wishes Team ProDog