Placing my order online was easy and the diaries arrived within a few days. I had ordered three diaries but received four, I phoned Pirongs to let them know but was told that as the diary had...
The item was ordered on the 3rd May but has not arrived by the 10th May. I also wonder why the postage is so expensive, considering I have posted similar size/weight items for half the price.
Kevin
Pirongs
5 years ago
Thanks for your feedback. I've checked your tracking and Royal Mail have delivered your item today so hopefully this has now been sorted. We've been really busy in the past week or so which has resulted in a slight delay, I'm so sorry for any inconvenience caused by this. When shipping we exclusively use tracked services to make sure that our parcels arrive safely, which is slightly more expensive. The amount that we charged for shipping on your order was less than it cost us to package and send your diary to Northern Ireland.
Kind Regards,
Kevin
I just love getting my new Pirongs diary - the only way to keep my life ordered! So easy to order online, great choice of products, very quick delivery. Delighted! Thank you once again Pirongs!
I searched an 18month A5 diary. I always order these, but couldn’t see a distinction so misordered
Kevin
Pirongs
5 years ago
Hi ,
Thanks for your feedback. I'm really sorry, we've discontinued our 18 month diary as this has become less popular in the last couple of years. Should you wish to return the diary you're very welcome to do so, please email me using christian@pirongs.co.uk for further details.
Kind Regards,
Christian
Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
